Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate and sustain robust client relationships founded on trust and exceptional service.

• Deliver clear and consistent communication and guidance to clients, internal teams, and vendor partners.

• Direct program timelines, ensuring that all milestones and deliverables are achieved.

• Supervise program components, including budgeting, venue selection, registration, travel, production, and onsite execution.

• Handle hotel sourcing, room allocations, and vendor collaborations.

• Coordinate efforts among creative, travel, production, and onsite support teams.

• Develop and oversee program budgets that align with client expectations.

• Monitor cost savings and avoidance throughout the program lifecycle.

• Ensure the accuracy and timeliness of final billing and reconciliations.

• Guarantee adherence to operational processes and procedures.

• Manage multiple programs concurrently while maintaining precision and attention to detail.

• Provide post-program evaluations, reporting, and insights to clients and internal teams.

• Lead client programs from inception through to execution for corporate meetings, events, and incentive trips.

⛳️ Requirements

• Excellent listening, written, verbal, and interpersonal communication abilities.

• A collaborative mindset when engaging with internal teams and external partners.

• Capacity to evaluate client needs and propose strategic solutions.

• Strong organizational skills with a keen eye for detail.

• Ability to juggle multiple priorities and meet stringent deadlines.

• Proven experience in managing client relationships.

• Background in developing and overseeing program budgets.

• Willingness to travel at least 35% of the time.

• Preferred: Experience within pharmaceutical, franchise, or commercial event sectors.

• Preferred: Advanced skills in Excel and data management.

• Preferred: Experience in managing large-scale meetings, events, or incentive programs.

• Must be able to work during U.S. business hours.

🏝️ Benefits

• A collaborative, people-centric culture that emphasizes teamwork and relationships.

• Opportunity to contribute significantly to the execution of impactful, high-quality events.

• A fast-paced, dynamic environment offering variety across programs and clients.

• Exposure to cross-functional teams and comprehensive event execution.

• A growing organization where your input has a direct effect.