Program Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct and oversee delivery teams while defining the strategic vision for the program and managing client relationships.

• Act as the key decision-maker for the program.

• Lead, mentor, and guide team members through direct supervision.

• Utilize established project management and process methodologies to fulfill contract requirements, scope, schedule, and budget constraints.

• Effectively communicate and execute program and company objectives.

• Navigate and resolve conflicts to achieve revenue targets and ensure adherence to contractual obligations.

• Oversee technical, contractual, administrative, and financial dimensions of program performance across various initiatives.

• Cultivate and sustain strong client relationships while providing strategic vision and guidance.

• Manage contractual commitments and subcontractor deliverables.

• Recognize risks, implement mitigation strategies, negotiate results, and drive growth opportunities.

• Oversee hiring, performance management, timecard assessments, PTO management, and team development initiatives.

• Support the modernization of CMS Unified Case Management aimed at preventing fraud, waste, and abuse.

⛳️ Requirements

• Must be a US Citizen or Green Card holder; sponsorship is not available.

• US residency for a minimum of the past 3 years.

• Must meet the criteria for holding a Public Trust position, including successful completion of a US Government background check.

• Bachelor's degree with 8+ years of relevant experience.

• At least 5 years of experience in managing technology service delivery projects.

• Familiarity with Federal contract execution.

• Over 3 years of experience in Agile Software Development.

• 5+ years of experience in a leadership role within a client services organization.

• Proven track record in selling within a client services environment.

🏝️ Benefits

• Remote-first, remote-only work culture.

• Four weeks of paid time off annually (prorated based on the start date for the initial year).

• Ten paid floating company holidays.

• Flexible work schedule.

• Work-from-home setup, including a MacBook.

• Collaborative and learning-oriented environment.

• Medical, dental, and company-covered vision insurance.

• Optional HSA account available with select medical plans and company contributions.

• Company-paid basic life and AD&D insurance coverage.

• Company-sponsored short and long-term disability insurance.

• Optional critical illness and accident insurance plans.

• 401K plan with a 3% safe harbor contribution.

• Wellness resources and virtual care options.

• Perks Plus employee discounts.