Program Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist in overseeing and addressing Intake inquiries from both current and potential customers.

• Organize Intake sessions, manage logistics, and lead meetings.

• Monitor Intake requests and report on both individual and collective request statuses.

• Collaborate with the Intake Lead, government client stakeholders, and the program Architecture Team.

• Track action items to completion and provide necessary follow-up assistance.

• Clarify requirements, communicate updates, and oversee task execution with government stakeholders.

• Collect, update, route, and process Intake documentation.

• Maintain internal knowledge repositories such as SharePoint and Microsoft Teams.

• Create reports, briefing materials, dashboards, and documentation for stakeholders.

• Identify and facilitate both manual and automated enhancements to the Intake process.

• Review deliverables for completeness, consistency, and compliance with program standards.

• Support data calls, program reviews, and audits.

• Revise standard Intake documentation and process flows.

• Contribute to PI Planning initiatives.

• Serve in the capacity of the Intake Lead when necessary.

⛳️ Requirements

• Bachelor’s degree in Business, IT, Healthcare, or a related field.

• Over 5 years of experience in supporting federal healthcare IT or program management initiatives.

• Strong understanding of healthcare data domains and middleware architecture.

• Proven ability to provide customer support and guidance in real-time session environments.

• Capability to translate technical concepts for audiences without technical backgrounds.

• Strong grasp of project and program management principles, including experience in schedule tracking and performance monitoring.

• Excellent organizational skills with experience in coordinating meetings, schedules, and multi-team activities.

• Ability to lead and support activities across remote, multi-disciplinary teams under tight deadlines.

• Proficient with SharePoint, Microsoft Teams, Jira, and other collaborative tools.

• Exceptional written and verbal communication skills, adept at tracking, documenting, and conveying information across distributed teams.

• Previous experience in supporting VA programs or healthcare IT initiatives.

• Prior experience in supporting IT intake functions.

• Familiarity with health data management and interoperability.

• Experience in developing or maintaining project documentation.

• U.S. citizenship is required.

• Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting.

• Successful completion of a background check is mandatory.

• No sponsorship is available.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• 401(k) with Employer Match.

• PTO and Federal Holidays.

• Corporate-provided Laptop.

• Training and Professional Development Opportunities.

• Fully Remote Role.