Professional Services Pre-Sales Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as a business catalyst by proposing new offers and services.

• Develop customer offers associated with professional services opportunities.

• Suggest and tailor professional services offers to meet local market demands and expectations.

• Project professional services activity in the region and foresee resource or skills shortages.

• Organize and deliver webinars for Sales and Sales Engineering teams regarding professional services offers.

• Oversee professional services opportunities to provide pre-sales services primarily in EMEA.

• Track the opportunities pipeline and take proactive measures to ensure the Delivery team is adequately sized, prepared, and skilled.

• Modify existing offers or introduce new services to align with business requirements.

• Collaborate with the Delivery team to secure professional services revenue.

• Contribute to the preliminary design of customer solutions and validate the final design for delivery.

• Identify suitable service offerings based on customer budget.

• Support the sales team during opportunity evaluations and proposal stages, including deployment strategy, timelines, and deliverables.

• Lead internal project teams and customer meetings throughout pre-sales and transition to the Delivery team.

• Manage opportunities in Salesforce and ensure accurate status updates before transferring to Delivery.

⛳️ Requirements

• Bachelor's degree in Engineering, Computer Science, Management, or a related field.

• At least 10 years of relevant work experience in professional services, preferably in IT security.

• Extensive demonstrable experience in professional services, pre-sales, or customer support operations.

• Experience collaborating with technical teams (system integration, implementation, solutions delivery).

• Over 5 years of project management experience.

• Security Clearance (SC) or eligibility for SC; the successful candidate must obtain, achieve, and maintain SC Clearance before starting employment.

• Generally, candidates must have lived in the UK for the past 5 years to qualify for full SC; under certain conditions, a minimum of 3 years’ residence in the UK during the last 5 years may be deemed acceptable with additional overseas checks.

🏝️ Benefits

• Private medical insurance.

• Option to buy or sell annual leave.

• Cycle to work schemes.

• Employee discounts.

• Paid volunteering day.

• Stocks and shares.

• Annual bonus.

• Employee networks.

• Wellbeing policies.

• Inclusive features.