Presales Solutions Specialist – Security

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist Commercial Account Executives in managing a significant volume of security opportunities.

• Provide prompt, clear, and customer-centric recommendations.

• Participate in customer calls to pinpoint security challenges, evaluate risks, and identify opportunities for modernization or refresh.

• Position solutions based on business value, risk mitigation, operational efficiency, and compliance requirements.

• Generate pipeline through account evaluations, expansion opportunities, security assessments, renewals, and technology refresh initiatives.

• Create solution recommendations, quotes, and configurations that align with customer needs, budgets, and security goals.

• Drive repeatable security initiatives across Endpoint Security, SIEM/SOC, Email Security, Cloud Security, Identity & Access Management, and other cybersecurity efforts.

• Collaborate with Networking, Cloud, Data Center, and Services teams.

• Utilize vendor programs, promotions, partner incentives, and deal registration opportunities.

• Escalate complex opportunities to Security Architects and Engineering teams, ensuring thorough handoffs.

• Mentor Account Executives through one-on-one coaching, team meetings, and enablement sessions.

• Maintain precise pipeline and opportunity data in CRM systems, reporting against sales objectives and performance indicators.

• Represent SHI at customer, partner, industry, and virtual events.

⛳️ Requirements

• A completed Bachelor’s Degree or equivalent work experience is required.

• At least 2 years of experience supporting cybersecurity solutions in sales, presales, technical sales, consulting, or practitioner roles.

• Working knowledge of one or more areas: Endpoint Security, SIEM, SOC technologies, Email Security, Cloud Security, Identity and Access Management (IAM).

• Familiarity with leading security vendors and platforms in one or more relevant technological domains.

• Willingness to travel for customer meetings, partner engagements, training, and industry events, up to 10% of the time.

• Basic proficiency in Word, Excel, PowerPoint, and Outlook.

• Basic proficiency with CRM software.

• Basic proficiency with Cisco tools such as CCW, Connect the Dots, EOL/EOS Newsletters, Webex Teams, Datasheets, Installation Guides, and Customer Service Hub.

• Ability to comprehend and explain security technologies including firewalls, endpoint protection, email security, and identity management.

• Capability to offer guidance and mentorship to teams.

• Relevant cybersecurity, cloud, or vendor certifications are preferred.

• Experience supporting Commercial, SMB, or Mid-Market sales organizations is preferred.

• Experience in quota-bearing, pipeline-driven, or sales-oriented environments is preferred.

• A broad understanding of cybersecurity frameworks, security operations, threat protection, and risk management best practices is preferred.

🏝️ Benefits

• Continuous professional development and leadership opportunities.

• Comprehensive health, wellness, and financial benefits.

• Medical, vision, and dental coverage.

• 401K plan.

• Flexible spending options.

• Access to world-class facilities and technology in offices or home office.