Professional Services Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain a robust portfolio of Rimini Consult / Professional Services business in collaboration with regional and account sales leaders.

• Identify opportunities within current and potential accounts by aligning business objectives with Professional Services capabilities.

• Take ownership of qualification, strategic planning, next steps, pipeline maintenance, and forecasting for assigned opportunities.

• Formulate strategic growth plans for accounts and manage extended pursuit teams.

• Drive outcome-focused discovery, road-mapping, and discussions with executives.

• Cultivate trusted relationships with client executives and key stakeholders.

• Create compelling business cases that address savings, risk mitigation, operational enhancements, and strategic value.

• Position Rimini Consult effectively for executive, business, and technical audiences.

• Outline solution methodologies, project scope, work plans, assumptions, dependencies, expected outcomes, and estimates in collaboration with architects, subject matter experts, and delivery leadership.

• Lead the development of executive presentations, proposals, statements of work, budget estimates, and commercial documents.

• Coordinate internal reviews and obtain approvals across Sales, Delivery, Finance, Legal, and other relevant stakeholders.

• Direct pursuit strategy, ensure stakeholder alignment, craft value messaging, and facilitate opportunity advancement.

• Empower account teams to identify signals of demand for Professional Services.

• Create reusable sales tools and disseminate effective practices across different regions.

• Ensure a smooth transition from sales to delivery through disciplined handoff processes.

• Provide oversight on strategic engagements, supporting value realization, client satisfaction, escalation processes, and follow-up opportunities.

• Advocate for market needs, competitive insights, and client feedback.

• Suggest enhancements to offerings, messaging, and go-to-market strategies.

⛳️ Requirements

• Over 12 years of experience in enterprise software consulting, Professional Services, technology advisory, or complex solution sales.

• Proven track record of creating and closing consulting or Professional Services deals within a matrixed sales environment.

• Proficient in leading consultative discovery sessions, road-mapping, solution design, scoping, estimating, proposal crafting, and executive presentations.

• Familiarity with enterprise application ecosystems including Oracle, SAP, Salesforce, databases, cloud platforms, security, integrations, data management, and managed services.

• Ability to develop business cases tailored for clients and link technical recommendations to financial and operational benefits.

• Experience working collaboratively across Sales, Pre-Sales, Delivery, Product, Marketing, Finance, Legal, and Client Success teams.

• Bachelor’s degree or equivalent professional experience is required.

• An advanced degree or relevant professional certification is preferred.

• History of commercializing consulting services or developing repeatable offerings and go-to-market strategies.

• Experience selling in diverse regions, industries, enterprise platforms, or transformation areas.

• Expertise in consultative selling and value-driven discovery.

• Strong executive presence with clear and persuasive communication skills.

• Business acumen, opportunity discipline, and robust forecasting practices.

• Capacity to lead cross-functional teams without direct authority.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Disability insurance.

• Paid Parental Leave.

• 401(k) program.

• Generous Paid Time Off (PTO).

• Competitive compensation and bonuses.

• Comprehensive compensation and benefits package.