Product Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Work closely with customers and stakeholders to collect, analyze, and verify business requirements and processes.

• Utilize expertise in the appraisal domain and RPA modules to comprehend clients' business environments and convert real-world appraisal needs into scalable product solutions.

• Interpret legislation, policies, and jurisdictional regulations into clear, actionable product functionality.

• Establish and nurture trusted relationships with customers; lead discussions specific to the domain, facilitate requirements-gathering sessions, and validate deliverables.

• Assist with implementation and delivery activities across various projects, ensuring that solutions comply with appraisal practices.

• Define acceptance criteria and offer continuous guidance to engineering and QA teams throughout the development and testing phases.

• Support the RPA Product Manager in overseeing the product backlog, which includes prioritization, refinement, and sprint planning tasks.

• Promote ongoing improvement through sprint reviews, retrospectives, and product feedback mechanisms.

• Represent Aumentum's RPA expertise at client reviews, user group meetings, and industry conferences.

• Aid sales and delivery teams during product demonstrations, opportunity assessments, and scope definition, particularly regarding domain-specific requirements, regulations, and deliverables.

• Utilize AI-powered tools as a fundamental part of daily operations to enhance product workflows, improve analysis, and bolster customer-facing solutions.

⛳️ Requirements

• Bachelor's degree or higher in a relevant field (or equivalent domain experience).

• At least 5 years of experience in the property appraisal industry.

• Familiarity with industry data sources and standards — CAMA, GIS, MLS, USPAP/IAAO.

• Experience collaborating with enterprise SaaS product, delivery, or implementation teams.

• Strong organizational abilities with the capacity to juggle multiple initiatives simultaneously.

• Exceptional presentation, written, and interpersonal communication skills.

• Solid analytical and problem-solving skills, with the capacity to collaborate across internal and cross-functional teams to define scope, objectives, and deliverables.

• Awareness of legislative and regulatory trends in property appraisal and their implications for software requirements.

• Experience with property tax government systems.

• Knowledge of configurable platforms, rules engines, or business process-driven applications.

• Direct experience working with public-sector clients or regulated industries.

• Proficiency in using AI-enabled tools.

🏝️ Benefits

• Opportunity to contribute to mission-critical solutions for local government agencies.

• Engage with complex, high-impact challenges related to regulatory systems.

• Enjoy a remote-first culture within a collaborative and experienced team.

• Have a direct impact on product design and delivery for enterprise government software.