Product Quality Improvement Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Ensure quality in product and process within a structured product engineering framework.

• Evaluate the maturity and quality of both hardware and software products.

• Provide training and mentorship to associates on quality methodologies, including risk assessment and root cause analysis.

• Monitor performance in the field.

• Assist in implementing corrective actions using 8D methodologies.

• Collaborate with manufacturing facilities to resolve product and process quality challenges.

• Aid engineering teams in the design of experiments (DOE).

• Identify and spearhead continuous improvement initiatives for products and processes across the organization.

• Support engineering design enhancements for sustainability.

• Engage in product development and root cause analysis teams.

• Work in partnership with project management, product management, logistics, engineering, and manufacturing teams.

• Travel periodically for both domestic and international assignments.

⛳️ Requirements

• 3–5 years of experience in a quality-related role.

• Proficient in quality methodologies, including QFD, CTQ, FMEA, and DRBFM.

• Bachelor’s degree in an engineering field or a related technical discipline with a preference for 5+ years of relevant experience.

• Familiarity with software development and quality assurance principles.

• Proficient in MS Excel and Minitab or similar statistical analysis software.

• Strong capabilities in problem-solving and root cause analysis.

• Ability to collaborate across global time zones.

• Preferred experience in DFSS for software/electronic hardware design and development.

• Familiarity with DMAIC methodologies preferred.

• Experience in measurement system analysis, such as Gage R&R, is preferred.

• Project management experience or PMP certification is preferred.

• High level of self-motivation and commitment to personal development.

• Exceptional communication and interpersonal abilities.

• Indefinite authorization to work in the U.S. is required; future sponsorship is not available.

🏝️ Benefits

• Comprehensive health insurance, including medical, dental, vision, disability, and life coverage.

• 401(k) retirement plan.

• Paid time off.

• Sick leave benefits.

• Reasonable accommodations for qualified individuals with covered disabilities.

• Commitment to an equal opportunity and inclusive workplace.