Product Owner

This is a fully remote position, open to applicants in California.

📋 Description

• Enhance and implement the roadmap for client-management workflows and Salesforce functionalities.

• Collaborate with Sales, Operations, Relationship Managers, and business partners to grasp client requirements and optimize onboarding and ongoing client management processes.

• Establish team priorities and delivery sequence based on impact, business value, risk, dependencies, and effort.

• Relay progress, risks, dependencies, and trade-offs to both business and technology stakeholders.

• Oversee Salesforce integration priorities, requirements, and delivery across banking systems and enterprise applications.

• Define data flows, systems of record, interface requirements, and acceptance criteria.

• Assess API, event-driven, and batch integration strategies.

• Promote integration readiness through testing, failure recovery, data reconciliation, monitoring, and support ownership.

• Manage integration dependencies and changes while prioritizing reliability enhancements.

• Create, maintain, prioritize, and refine the product backlog.

• Decompose features into actionable user stories with clear, testable acceptance criteria.

• Establish sprint goals that align with business and technical priorities.

• Ensure that workflows, technical designs, wireframes, or prototypes undergo review prior to development.

• Oversee feature delivery from discovery to post-release feedback.

• Advocate for customer and partner integration needs during planning and technical discussions.

• Collect stakeholder feedback to enhance usability and product capabilities.

• Convey complex technical subjects to both technical and non-technical audiences.

• Track vendor release calendars, technical modifications, release notes, enhancements, defects, and platform capabilities.

• Evaluate vendor or platform changes for their business, operational, technical, compliance, and integration implications.

• Maintain product documentation, release notes, support guides, operational procedures, and user manuals.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related discipline.

• Over 4 years of experience as a Product Owner, Technical Product Owner, Business Analyst, Product Analyst, or a similar role within an Agile framework.

• Proven experience managing and utilizing the Salesforce platform.

• Competence in translating business and client requirements into technical specifications, user stories, process flows, and testable acceptance criteria.

• Ability to articulate technical concepts to business stakeholders and provide business context to technical teams.

• Familiarity with Jira, Azure DevOps, or other backlog and product management tools.

• Strong analytical, prioritization, problem-solving, and stakeholder management abilities.

• Experience in leveraging AI-enabled tools to enhance product discovery, analysis, documentation, and delivery processes is preferred.

• CSPO, SAFe POPM, PSPO, or a similar product management certification is a plus.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401k

• PTO/paid sick leave

• Employee stock purchase plan

• Inclusive workplace culture

• Equal opportunity employment