Manager, Product Operations – UX

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product development lifecycle, including the planning rhythm, reviews, metrics, and portfolio operations across various teams.

• Manage programs and releases to ensure cross-team initiatives remain on schedule, with dependencies, risks, and progress clearly communicated to leadership.

• Oversee the product toolchain, portfolio data, and metrics to provide teams and leaders with a reliable, unified perspective.

• Integrate AI into the product lifecycle to expedite funnel development, business case creation, evidence gathering, sizing, and portfolio prioritization.

• Direct product design, user research, and the design system from the discovery phase to launch.

• Standardize the product development lifecycle and operating cadence across all teams.

• Lead program management across the portfolio, offering leadership a transparent view of progress and risks.

• Address tooling challenges to ensure teams operate from a single source of truth.

• Mentor and develop the UX team while advancing a cohesive design system across products.

• Facilitate early-access and customer advisory processes to incorporate clinician feedback into the product from the outset.

• Build, mentor, and maintain a team that encompasses both operations and design.

• Report directly to the VP of Product, supporting all product teams rather than focusing on a single product.

⛳️ Requirements

• Over 8 years of experience in product operations, program management, and/or design leadership, including managing cross-functional operating models.

• Proven experience in standardizing a product development lifecycle and operating rhythm across multiple teams.

• Practical experience in incorporating AI into how product teams discover, build, and deliver, enhancing the speed of funnel development, business cases, and prioritization.

• Skills in program and release management, ensuring visibility of dependencies, risks, and progress while keeping initiatives on track.

• Expertise in design and research leadership, having led or closely collaborated with UX teams and developed or expanded a design system.

• Proficiency with product tooling and metrics, along with a commitment to maintaining a single source of truth.

• Strong people leadership skills and the ability to communicate clearly and effectively with product, engineering, design, and executive teams.

• Background in healthcare, medical imaging, or another regulated industry.

• Experience with AI-assisted research, synthesis, or evaluation tools within a regulated environment.

• Familiarity with quality management systems (QMS) and regulated software development processes.

🏝️ Benefits

• Remote-first / work-from-home culture.

• Flexible vacation policy to help you rest, recharge, and connect with family and friends.

• Paid leave benefits.

• Health, dental, and vision insurance.

• 401k retirement savings plan.

• Infertility benefits.

• Tuition reimbursement.

• Life insurance.

• Employee Assistance Program (EAP).