Product Operations Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish business requirements, user stories, acceptance criteria, and functional specifications.

• Prioritize, refine, and arrange the product backlog in collaboration with product, engineering, and business stakeholders.

• Transform high-level roadmap elements into actionable delivery milestones and value segments.

• Validate newly developed functionalities against requirements and anticipated system behavior prior to release.

• Assess QA findings to identify system defects, gaps in requirements, or usability issues.

• Manage User Acceptance Testing and compile feedback from business users and clients.

• Monitor delivery timelines, release readiness, risks, obstacles, and outstanding functional decisions.

• Provide updates on delivery status and assist in internal or executive presentations regarding release progress and trade-offs.

• Prepare customer-facing release notes, documentation, and communications about feature limitations for go-to-market strategies.

• Facilitate communication across product, engineering, QA, customer success, operations, and leadership teams.

• Ensure that requirements and release packages comply with GxP standards, validation, and audit-readiness criteria.

• Collaborate with Compliance and Quality teams to streamline compliance processes through automation.

• Monitor adoption metrics, usage statistics, and product KPIs to guide feature prioritization.

⛳️ Requirements

• 2–4 years of experience in Agile software development environments as a Product Owner, Business Analyst, Data Analyst, or in a similar capacity.

• Strong grasp of SQL, APIs, and JSON.

• Experience utilizing LLMs in daily operations.

• Background in SaaS, enterprise software, or healthcare workflow settings.

• Direct knowledge of GxP compliance guidelines and validated software environments is highly preferred.

• Demonstrated ability to write well-structured user stories, non-functional requirements, validation rules, and acceptance criteria.

• Exceptional organizational skills with a proven track record of managing backlogs, resolving daily development obstacles, and validating technical deliverables.

• Ability to adhere to organizational security and privacy policies as a condition of employment.

• U.S. work authorization; OneStudyTeam is not able to sponsor work visas.

🏝️ Benefits

• Unable to sponsor work visas at this time.

• Professional Employer Organization support for non-U.S. resident applicants.

• E-Verify participation.

• Commitment to diversity and non-discrimination.