Product Operations Intern, Rewards

atSezzleRemoteMX flagMexicoFull-timeProduct OperationsEntry-levelCOP 2.8M/month

Posted 2 days ago

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Assess receipt submissions in accordance with validation criteria and consistently make approve/reject decisions

• Recognize atypical receipt formats, retailer-specific characteristics, duplicates, and indications of misuse

• Document exceptional cases for scalable handling

• Provide engineering with detailed bug reports, reproducible scenarios, and suggestions for enhancements to extraction and validation processes

• Maintain and prioritize enhancements based on customer impact, fraud risk, and operational expenses

• Monitor fixes through the backlog, verify implemented improvements, and report regressions

• Develop and update review guidelines, decision-making criteria, and escalation procedures

• Identify opportunities for workflow automation, simplification, or elimination

• Contribute to the development of internal review tools

• Collaborate with product management, engineering, design, and data teams


⛳️ Requirements

• Currently enrolled in or recently graduated with a Bachelor's degree or an equivalent combination of education and experience

• A genuine interest in consumer fintech, rewards and loyalty programs, or the operation of products at scale

• Exceptional attention to detail

• A structured, logical approach to problem-solving

• Proficient written and verbal communication skills

• Proven experience working with Claude or equivalent large language model tools is essential

• Comfortable utilizing AI to improve productivity, research, and communication

• Previous experience in internships, projects, or extracurricular activities related to operations, product management, fintech, data analysis, trust & safety, or startups is advantageous


🏝️ Benefits

• No specific benefits or perks are mentioned; Sezzle emphasizes its culture and team environment.

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