
Product Operations Intern, Rewards
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in Brazil.
• Evaluate receipt-scanning submissions in accordance with validation standards and consistently make approve/reject decisions.
• Recognize atypical receipt formats, retailer-specific anomalies, duplicates, and indicators of misuse.
• Document exceptional cases for scalable management.
• Provide engineering teams with bug reports, reproducible examples, and recommendations for enhancements to extraction and validation processes.
• Manage a prioritized backlog of improvements based on customer impact, fraud risk, and operational costs.
• Monitor fixes, validate implemented improvements, and flag any regressions.
• Maintain review guidelines, decision-making criteria, and escalation procedures.
• Identify opportunities for automating, simplifying, or eliminating workflow steps.
• Contribute to the development of internal review tools.
• Collaborate with product management, engineering, design, and data teams to enhance the receipt-scanning experience.
• Currently enrolled in or recently graduated from a Bachelor's degree program or possess a comparable combination of education and experience.
• A genuine interest in consumer fintech, rewards and loyalty programs, or large-scale products.
• Excellent attention to detail.
• A structured, logical approach with the ability to identify patterns and translate them into rules, solutions, or recommendations.
• Strong written and verbal communication skills.
• Proven experience working with Claude or similar large language model tools is essential.
• Comfortable utilizing AI to boost productivity, research, and communication.
• Previous experience in internships, projects, or extracurricular activities related to operations, product management, fintech, data analysis, trust & safety, or startups is advantageous.
• Opportunities for career advancement.
• A dynamic and fast-paced team environment.
• The chance to collaborate with product, engineering, design, and data teams.
• The opportunity to harness AI tools to enhance productivity, research, and communication.
Sezzle
Magic, Inc
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