Product Operations Intern, Rewards

atSezzleRemoteCO flagColombiaFull-timeProduct OperationsEntry-levelCOP 2.8M/month

Posted 2 days ago

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Evaluate receipt scanning submissions in accordance with validation criteria and determine approval or rejection outcomes.

• Detect atypical receipt formats, retailer-specific nuances, duplicates, and indications of misuse.

• Document unique cases for scalable management.

• Generate actionable bug reports, reproducible instances, and recommendations for engineering enhancements.

• Prioritize and maintain improvements based on customer impact, fraud risk, and operational expenses.

• Monitor fixes through the backlog, confirm deployed improvements, and highlight regressions.

• Uphold review guidelines, decision-making criteria, and escalation procedures.

• Identify chances to automate, simplify, or eliminate workflow processes.

• Contribute to the development of internal review tools.


⛳️ Requirements

• Currently enrolled in or recently graduated from a Bachelor's degree program or possess an equivalent blend of education and experience.

• A sincere interest in consumer fintech, rewards and loyalty programs, or the operational aspects of large-scale product management.

• Exceptional attention to detail.

• A methodical, logical approach to problem-solving.

• Proficient written and verbal communication skills.

• Proven experience working with Claude or similar large language model tools is mandatory.

• Comfortable utilizing AI to enhance productivity, research, and communication.


🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work schedule and remote working options.

• Comprehensive health and wellness benefits.

• Engaging work environment with a focus on innovation and teamwork.

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