Product Manager, Workspace

This is a fully remote position, open to applicants in Australia.

📋 Description

• Lead the vision, strategy, and implementation of Sensiba's Workspace delivery platform.

• Create, manage, and communicate product roadmaps, priorities, and strategic goals.

• Recognize business opportunities, user requirements, innovation areas, and avenues for product growth.

• Direct organized product discovery efforts with both internal and external stakeholders.

• Collect and integrate qualitative and quantitative feedback.

• Test ideas and validate assumptions in collaboration with product engineers and business stakeholders.

• Convert business needs and customer insights into actionable product specifications.

• Coordinate efforts among product teams and essential business stakeholders.

• Convey product initiatives, timelines, releases, and roadmap priorities effectively.

• Foster alignment among practitioners, service line leaders, partners, marketing, and engineering teams.

• Develop product communications, enablement materials, and training content to facilitate adoption.

• Oversee the intake, prioritization, and triage of product requests, enhancements, and support needs.

• Collaborate with engineering throughout the entire product development lifecycle.

• Assist in release planning, launch coordination, and post-launch adoption processes.

• Define and track product success metrics including adoption, engagement, utilization, and business impact.

• Analyze product performance data and customer feedback to guide prioritization.

• Establish reporting and measurement frameworks across service lines.

• Enhance product processes, workflows, and operating models.

• Utilize AI tools and agents for product planning, research, communication, and operations.

• Identify workflow automation and AI-driven process opportunities.

• Collaborate with engineering to improve AI-enhanced product experiences and agent capabilities.

• Maintain quality, governance, and review standards for outputs generated by AI.

⛳️ Requirements

• Bachelor’s degree in Business, Technology, Information Systems, Product Management, or a related discipline, or equivalent practical experience.

• At least 4 years of product management experience with technical products or software platforms.

• Experience in SaaS, technology, or B2B software environments.

• Proven track record of managing products from conception to delivery and adoption.

• Preferred experience in supporting professional services, accounting, audit, financial services, compliance, or regulated industries.

• Experience in startup, high-growth, or rapidly evolving settings is preferred.

• Familiarity with AI-enabled products, automation tools, and agent-based workflows is preferred.

• Strong skills in product discovery, research, and customer interviewing.

• Ability to translate complex business challenges into product solutions.

• Excellent written and verbal communication skills, adaptable to both technical and non-technical audiences.

• Strong stakeholder management skills and the ability to influence effectively.

• Experience in defining, monitoring, and utilizing product metrics to inform decision-making.

• Strong organizational skills, capable of managing multiple priorities at once.

• Demonstrated effectiveness in ambiguous and rapidly changing environments.

• Understanding of user experience, workflow design, and product quality principles.

• Capacity to operate independently while collaborating efficiently within cross-functional teams.

• Familiarity with governance, risk, compliance, privacy, and audit considerations in software products.

🏝️ Benefits

• 30 days of Annual Leave.

• An additional 5 days of paid leave for the firm's mid-year shutdown in July.

• Personal/carer’s leave.

• Parental leave.

• Volunteer days.

• Salary packaging and novated leasing program.

• Flexible and remote work options.

• WeWork subscriptions.

• Access to local offices for team collaboration.

• Annual discretionary performance-based bonus.

• Tuition reimbursement.

• Support for professional certifications (CA/CPA etc.).

• Structured mentorship programs.

• Choice of a high-spec Mac or PC setup.

• DEI initiatives.

• Employee resource groups.

• Comprehensive wellness programs.

• Opportunities for professional advancement.

• Competitive compensation.