Product Manager, Social Features

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a newly formed social features team that transforms guests’ connections into compelling reasons to return to Airbnb.

• Oversee features such as the travel map, sharing options, group travel tools, personalized recommendations from acquaintances, and connections throughout Airbnb.

• Collaborate with engineering and design partners to make decisions regarding scope and priorities while taking ownership of the outcomes.

• Manage the entire process of features from concept to launch and utilize experiment outcomes to guide future developments.

• Enhance the frequency with which guests plan, book, and share trips with their known contacts.

• Craft product narratives for both leadership and guests.

• Develop feature briefs and requirements that are rooted in guest needs and success criteria.

• Create AI-driven working prototypes and test them with guests for feedback.

• Facilitate execution across engineering, design, data science, and program management teams.

• Review builds, test user flows, and address edge cases.

• Integrate connections throughout the search, booking, Trips, and overall guest experience.

• Create shareable experiences that enhance Airbnb’s social graph.

• Collaborate with related teams and pods, including Trips, Search, and Checkout.

• Design trust and privacy measures.

• Set objectives and conduct weekly metrics reviews.

• Work with data scientists on experiments to determine what initiatives to scale, iterate, or discontinue.

• Present strategic insights and results during leadership reviews.

⛳️ Requirements

• Minimum of 8 years of experience in product marketing or product management.

• Proven track record of enhancing a core consumer metric through feature launches.

• Experience in developing social or network-driven products.

• Regular use of AI tools for prototyping, research, specifications, and analytical tasks.

• Experience in leading cross-functional teams through intricate launches.

• Capability to define experimental learning objectives, interpret growth metrics and guidelines, and make informed product decisions.

• Strong judgment regarding consumer product quality and a deep understanding of engaging, useful, shareable experiences.

• Comfort in navigating a dynamic, fast-paced environment while setting strategic roadmaps.

• Ability to build trust with engineering, design, and data science partners and lead without formal authority.

• Excellent structured writing and communication skills.

• Must be available to work hours aligned with the Pacific Time Zone as required.

• Must reside in a state where Airbnb, Inc. is registered.

• Experience with a consumer marketplace or travel company, or launching a new social product at scale is preferred.

🏝️ Benefits

• Bonus eligibility.

• Equity eligibility.

• Comprehensive benefits package.

• Employee Travel Credits.

• Eligibility for remote work.

• Occasional office work or participation in offsite events, as agreed with the manager.

• Reasonable accommodations provided throughout the recruitment process.