Product Manager – Presales Lead

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the product strategy and advancement for the DocDefender AI-driven automated document redaction platform.

• Report directly to the Head of Product Management within the NEC Evidence and Insights product division.

• Define, develop, and deliver software products that fulfill customer needs and enhance business value.

• Take ownership of and communicate the product roadmap and materials aimed at customers.

• Align customer requirements, market trends, and technical capabilities effectively.

• Convert strategy into commercially viable product backlogs and specifications.

• Maximize revenue potential through modularity, pricing strategies, and upselling opportunities.

• Collaborate with the Public Safety marketing team to devise marketing strategies.

• Work in partnership with engineering, sales, customer success, marketing, and other stakeholders.

• Prioritize features based on their value, risk, and potential opportunities.

• Monitor and track delivery, milestones, launches, and product releases.

• Manage the product lifecycle and share updates with the company and customers.

• Lead all pre-sales efforts and support new sales initiatives.

• Engage with customers, gather feedback, and analyze usage data and market trends.

• Support user groups, customer workshops, masterclasses, and early sales engagements.

• Research competitors and emerging technologies, including AI innovations.

• Develop product enhancements, business cases, and proposals for governance discussions.

• Monitor product performance using KPIs and contribute to monthly reporting.

• Maintain up-to-date product documentation and related materials.

⛳️ Requirements

• A degree or equivalent qualification in a business or technical field.

• Demonstrable experience in Product Management within technology sectors.

• Preferred: Background in the Public Safety sector with a proven capacity to deliver technical solutions.

• Ability to engage an audience including customers, technical personnel, partners, and colleagues while fostering excitement in advancing the product strategy and execution.

• Exceptional product insight.

• Commercially astute, with the ability to perform accurate return on investment assessments.

• Strong research skills encompassing competitors, markets, customers, and requirements.

• Capable of making difficult decisions that serve the best interests of the product, market, customer, and company.

• Applicants must have resided in the UK for at least 5 consecutive years.

• Must have the right to work and travel within the UK.

• Satisfactory vetting, references, and occupational health checks are required.

• A Disclosure and Barring Service (DBS) check may be necessary depending on the role.

• Must currently possess SC-level national security vetting or higher, NPPV Level 3, or be eligible to obtain Enhanced Security Clearance.

• Compliance with Baseline Personnel Security Standard requirements.

🏝️ Benefits

• Private Medical Coverage funded by NEC for employees (with the option to include family members at an additional cost).

• 25 days of paid vacation with the option to buy/sell (FTE).

• Life assurance cover of 4 times the basic salary funded by NEC (with the option to increase coverage at an additional cost).

• A Group Pension Plan with excellent employer contributions.

• A variety of flexible benefits tailored to meet your individual preferences.

• Complimentary access to LinkedIn Learning with over 15,000 courses available.