Product Manager, Orchestrator

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Take full ownership of the Orchestrator, overseeing the entire process from market research and customer validation to adoption, iteration, and long-term business outcomes.

• Establish the primary target audience for each product initiative while safeguarding that focus as various requests, edge cases, and new opportunities arise.

• Detect problems that need resolution and convert signal detection, decision-making, and action into a clear product strategy.

• Determine value, feasibility, prioritization, success metrics, and initial adoption triggers.

• Track adoption and actual usage post-launch, applying insights to enhance the product and influence future projects.

• Ensure coherence, predictability, and trustworthiness in signal types, decision logic, and external integrations.

• Collaborate with Product Design on user experience, initial user journey, and product-side enablement.

• Work alongside the Product Engineering Lead to develop technically sound and practical solutions.

• Prioritize effectively and make decisive judgments in complex and ambiguous scenarios.

• Uphold a high standard of product quality.

• Manage the target customer, problem definition, intended outcomes, value assessment, feasibility, prioritization, adoption, and business results.

• Shape solution concepts without being responsible for solution architecture, implementation, or product enablement execution.

⛳️ Requirements

• Extensive experience at a senior level managing intricate B2B SaaS products, with definitive ownership of a product area or significant initiatives.

• Strong product judgment with the capability to make well-informed trade-offs in uncertain environments.

• Practical experience utilizing AI tools in day-to-day product operations.

• Aptitude for simplifying complexity and transforming customer insights, data, and technical constraints into clear product decisions.

• Profound curiosity about users and markets, with a tendency to build conviction through direct evidence.

• Comfort in technical domains, possessing credibility with technical users and engineering collaborators.

• A tendency to focus and deliver narrowly to facilitate rapid learning.

• Proven experience working closely with Engineering, Design, and cross-functional teams in a fast-paced environment.

• Motivation to create products that address real-world issues and drive usage.

• Familiarity with third-party integrations, particularly CRM, Sales Engagement, or conferencing platforms (preferred).

• Knowledge of lead routing, distribution, or assignment logic (preferred).

• Experience with CRM or marketing automation platforms (preferred).

• Background in building enterprise-level, data-intensive SaaS products (preferred).

• Experience in developing or launching with Claude or similar products (preferred).

• Ability to participate in the weekly all-hands meeting via Zoom.

🏝️ Benefits

• Competitive compensation based on market rates regardless of your location.

• Fully remote and globally distributed work environment.

• Flexibility and freedom in your work.

• Unlimited vacation policy.

• Comprehensive health, dental, and vision insurance.

• Provision of any necessary equipment, software, or technology required for your role.

• Annual professional development allowance of $2,000 USD.

• Equity options - all Pipers are eligible for stock options.

• Annual company retreats held in exciting locations.