Product Manager – Membership, Payments

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of essential aspects of the membership lifecycle from start to finish, which includes onboarding, activation, payments, subscriptions, and reactivation.

• Cultivate a comprehensive understanding of membership and payment funnels, leveraging data to uncover opportunities, address issues, and enhance conversion and reliability.

• Design and refine payment experiences through Apple in-app purchases as well as third-party payment providers.

• Recognize challenges and opportunities throughout the member journey, driving efforts towards effective resolutions.

• Manage the roadmap and execution for the product area, overseeing problem identification, prioritization, launch, and iterative improvements.

• Lead a cross-functional team that includes engineering, design, and data, fostering clarity, making trade-offs, and pushing initiatives forward.

⛳️ Requirements

• Over 4 years of product management experience, with considerable expertise in guiding the daily operations of cross-functional engineering teams.

• Proven experience in managing consumer subscription products and the associated funnels that facilitate activation, conversion, retention, or reactivation.

• Extensive production experience with Apple StoreKit payments and subscriptions for iOS consumer products.

• Hands-on experience with third-party payments and subscriptions, preferably with Stripe, for B2C subscription offerings.

• Strong technical and analytical skills, including collaboration with engineers on intricate payment systems and utilizing funnel data to identify issues and assess impact.

• Demonstrated ability to manage complex products from strategic planning to meticulous execution, consistently fulfilling commitments.

• A proactive approach, a robust ownership mindset, and a readiness to delve into the details rather than simply overseeing the work.

🏝️ Benefits

• Comprehensive medical and dental coverage.

• $50 daily food delivery budget.

• Equity-based employment.

• Positive company culture.

• Opportunities for learning and development.

• Unlimited vacation policy.

• 12 weeks of paid parental leave.

• $1,000 annually for travel to a new destination.