Product Manager I – Product Development Project/Program Management

This is a fully remote position, open to applicants in Utah.

📋 Description

• Lead exploratory initiatives with the product trio to gain insights into the problem domain.

• Validate product concepts with users through interviews, observation, and testing.

• Prioritize potential opportunities based on customer desirability, business viability, engineering feasibility, and design usability.

• Convert validated opportunities into user stories, requirements, and success criteria.

• Manage a transparent backlog that reflects current priorities and anticipated outcomes.

• Ensure continuous delivery of measurable and valuable iterations.

• Collaborate with engineering and QA to provide high-quality, usable, and efficient solutions.

• Establish, communicate, and oversee the product release schedule.

• Define and monitor success metrics for features and issues under your purview.

• Leverage analytics, support tickets, and qualitative feedback to inform product decisions.

• Conduct research on industry trends, market dynamics, and customer feedback to enhance adoption and retention.

• Track and report on product progress and outcomes at various stages.

• Make informed product decisions within established frameworks under the guidance of senior product leaders.

• Keep stakeholders updated while maintaining team autonomy.

• Collaborate with claims operations, marketing, sales, and customer success teams.

• Contribute to quarterly planning by aligning team initiatives with company OKRs.

• Represent the product in customer calls, internal and external meetings, and relevant events.

• Assist Product Leadership in shaping the vision and strategy for property estimating software solutions.

• Complete performance objectives, special projects, and other assigned tasks.

⛳️ Requirements

• Bachelor's degree in business, engineering, design, insurance, or a related field, or equivalent work experience and training.

• 1–3 years of experience in product management, business analysis, UX, or technical roles.

• Proven ability to define problems, understand user needs, and deliver functional software.

• Strong understanding of agile methodologies and dual-track discovery principles.

• Excellent communication skills for effective storytelling, alignment, and documentation.

• A growth mindset characterized by high curiosity and humility.

• Experience with product analytics tools such as Mixpanel, Amplitude, SQL, or Power BI.

• Familiarity with product, project, and issue management tools such as JIRA, Rally, Productboard, Confluence, Lucid, Miro, or Figma.

• Ability to manage multiple projects at various stages simultaneously.

• Demonstrated skills in time and priority management.

• Experience with Agile work management, including issue-tracking software like JIRA.

• Occasional travel required, 10% or less, for customer research or industry events.

• Intermediate knowledge of property claims, restoration, and contracting industries is preferred.

• Understanding of Xactware's core products and insurance estimating concepts is preferred.

• Must be capable of performing duties with or without reasonable accommodation.

🏝️ Benefits

• Health Insurance

• Retirement Plan

• Disability benefits

• Paid Time Off program

• Work flexibility

• Support, coaching, and training

• Short-term incentive

• Remote work arrangement