Product Manager, Gift Cart

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Establish the strategy for Gift Cart and convert it into a detailed roadmap.

• Maintain regular communication with customers and Customer Success Managers (CSMs).

• Collaborate with the analytics team to assess data for identifying growth opportunities.

• Draft comprehensive engineering-ready specifications.

• Guide features from conceptualization to launch in collaboration with design and engineering teams.

• Monitor key metrics such as conversion rates, average gift size, error rates, and other indicators of product health.

• Equip CSMs and Sales teams for successful product launches.

• Ensure alignment among stakeholders regarding priorities, timelines, and changes in plans.

• Oversee the Gift Cart process end-to-end, encompassing strategy, discovery, delivery, adoption, growth, payment accuracy, risk management, and operational effectiveness.

⛳️ Requirements

• Proven experience in managing a product area from inception to completion.

• Capability to formulate a strategic plan and roadmap for a duration of 12 to 24 months.

• Proficiency in data-driven funnel analysis and the discovery of growth opportunities.

• Skill in writing clear engineering specifications that address edge cases.

• Strong systems thinking and a solid grasp of product dependencies.

• Excellent UX sensibility.

• Ability to collaborate across design, engineering, analytics, and business stakeholders.

• Significant daily engagement with AI and comprehension of its benefits.

• Fluent in English at a C1 proficiency level.

• Experience in a Russian-speaking team environment.

🏝️ Benefits

• Equity options available.

• Private medical insurance provided for employees and their families.

• 20 paid vacation days annually.

• 15 paid public holidays each year.

• 5 company-paid sick leave days.

• Access to English language learning courses.

• Opportunities for relevant professional education.

• Gym or swimming pool memberships.

• Assistance for Home Office Setup, including furniture and other workspace essentials.

• Co-working space options.

• Flexibility for remote work.

• A strong, collaborative product team environment.

• Direct access to valuable customer feedback from global nonprofit leaders.

• A flat organizational structure.

• A transparent company culture.

• A long-term focus on growth and sustainability.