Product Manager, Automation – Contract

This is a fully remote position, open to applicants in Canada.

📋 Description

• Analyze existing manual processes across Finance, Sales, Customer Success, and Engineering to pinpoint significant automation opportunities.

• Convert operational insights, playbooks, and data into actionable product requirements and implementation strategies.

• Implement automation for invoice verification, bug intake and triage, campaign bid management, and sales account growth.

• Collaborate with the engineering team to design, test, and effectively deploy automation solutions with necessary safeguards and rollback strategies.

• Establish success metrics and monitor genuine adoption following the launch.

• Oversee the automation portfolio tracker, which includes intake, sizing, requirements documentation, and recommendations for build-versus-buy decisions.

• Discover prospective AI and automation prospects and present them to the Product team.

• Aim to deliver an operational solution early within the 12-month contract term without any people-management duties.

⛳️ Requirements

• Proven experience in deploying workflow automation that teams have embraced, detailing the workflow, changes made, and measurable outcomes.

• Capable of deriving requirements from unrefined operational inputs, such as playbooks, support logs, and team expertise.

• Technical proficiency to interpret code or technical documentation and engage in discussions regarding trade-offs with engineering teams.

• Experience in establishing safeguards or rollback procedures for automation affecting live operations, revenue, or billing.

• Comfortable collaborating across teams without direct reporting lines, fostering consensus through evidence and professional relationships.

• Must be available for a full-time, 12-month fixed-term contract.

• Professional working proficiency in English is required.

• Familiarity with AI-driven operational tools, agents, copilots, or automated diagnostics is a plus.

• Experience with rule-based or alert systems in finance, billing, or risk environments is a plus.

• Exposure to ad tech, programmatic, or performance marketing is a plus.

🏝️ Benefits

• Fully remote work environment.

• Generous vacation policy.

• Flat and transparent organizational structure.

• A diverse, inspiring, and friendly atmosphere with a team of dedicated professionals.