Product Manager – Enduser

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the roadmap for essential password-manager workflows, such as onboarding, item creation, search and filtering, organization, and in-app guidance across all Bitwarden clients.

• Enhance autofill reliability and compatibility across various websites, applications, and platforms.

• Establish how users organize and locate data at scale.

• Analyze the connection between initial product experience and metrics like activation, retention, upgrade rates, and successful enterprise rollouts.

• Define and track adoption metrics including time to first fill, import completion, weekly active users, and feature engagement.

• Convert customer feedback from support tickets, community forums, and research into prioritized product decisions.

• Assist Sales, Solutions Engineering, and Customer Success teams in promoting employee adoption during enterprise deployments.

• Communicate performance metrics, roadmap updates, and successes to leadership and cross-functional partners.

• Utilize AI tools for specification writing, competitive analysis, data modeling, and rapid prototyping.

• Collaborate with PMs, Design, Engineering, QA, GTM, Marketing, Support, and Customer Success to enhance activation, retention, and minimize support requests.

⛳️ Requirements

• A minimum of 4 years of experience in product management.

• Background in user research and user experience design.

• Strong technical aptitude, particularly focused on technical users and their use cases.

• Capability to translate complex security concepts into user-friendly experiences.

• Proficiency in engaging in technical discussions with engineering, considering architecture and technology trade-offs.

• Highly organized and adept at making informed prioritization and trade-off decisions based on company objectives and user requirements.

• Exceptional written and verbal communication skills.

• A growth mindset with a willingness to learn from others.

• Passion for open source initiatives and improving internet security.

• Must reside in the U.S.

• Visa sponsorship is not available.

🏝️ Benefits

• Opportunity for remote work with a motivated and supportive team from around the globe.

• A sense of purpose in contributing to a more secure internet experience.

• Engagement in the security and open-source software technology markets.

• A diverse and talented team environment.