Product Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Take responsibility for the product strategy, roadmap, and continuous development of Sandboxx Letters.

• Cultivate a comprehensive understanding of customers, their behaviors, needs, pain points, and motivations.

• Leverage product data, customer insights, research, and business performance to identify opportunities and prioritize tasks.

• Establish product requirements, success criteria, and KPIs for features, enhancements, and experiments.

• Collaborate with Engineering and Design throughout the phases of discovery, development, testing, launch, and iteration.

• Drive coordination among Engineering, Marketing, Customer Happiness, Finance, Operations, and Fulfillment teams.

• Prioritize initiatives based on customer impact, business value, technical complexity, and operational constraints.

• Enhance acquisition, conversion, engagement, retention, and repeat usage.

• Examine market trends, customer behavior, competitive products, and potential partnerships.

• Develop business cases and make recommendations on whether to build, buy, or partner.

• Maintain product timelines, priorities, and cross-functional dependencies.

• Collaborate on go-to-market strategies for product launches and improvements.

• Track post-launch performance and determine subsequent actions.

• Streamline the Letters experience and eliminate customer friction.

• Communicate product decisions, priorities, trade-offs, and results throughout the organization.

• Establish product understanding, ownership, prioritization, execution, growth, and long-term strategy during the first 30 days through to 12 months.

⛳️ Requirements

• A minimum of 3 years of product management experience, preferably in a high-growth startup, technology company, or consumer product setting.

• Demonstrated experience managing products through the entire product development lifecycle.

• Experience in close collaboration with Engineering, Design, Marketing, and operational teams.

• Strong analytical capabilities and comfort in utilizing data to identify issues, assess opportunities, and make informed decisions.

• Proven experience in defining product OKRs and measuring product performance.

• Solid understanding of customer discovery, product requirements, prioritization, experimentation, and iteration processes.

• Ability to translate customer and business challenges into precise product requirements.

• Excellent written and verbal communication skills.

• Capacity to influence and foster alignment among teams without relying on formal authority.

• Strong organizational skills with the ability to manage multiple priorities and dependencies.

• Familiarity with Agile product development methodologies.

• High level of ownership and accountability for results.

• An inquisitive nature about customer behavior and a willingness to challenge existing assumptions.

• Preference for in-person work from the Middleburg, Virginia headquarters; remote candidates may be considered.

• Educational credentials are not specified.

🏝️ Benefits

• Equity incentive plan.

• 401k with matching contributions.

• Comprehensive health insurance and family benefits.

• Flexible paid vacation policy.

• Paid parental leave.

• Opportunity to collaborate with the Sandboxx team from the Middleburg, Virginia headquarters.