Product Line Manager

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Take ownership of the strategy, roadmap, development, and continuous evolution of the Single Family mortgage lending product line.

• Support the entire lending lifecycle, from loan origination to portfolio management and servicing.

• Supervise legacy COBOL applications and spearhead the migration to the Microsoft .NET platform.

• Enhance AI-driven functionalities in the Lender Portal, including intelligent document ingestion and processing.

• Establish requirements, guide system design, prioritize enhancements, and oversee delivery timelines and releases.

• Collaborate with housing finance agencies, lenders, Development, Implementation, Client Services, Business Development, Sales, and Marketing teams.

• Collect client feedback, manage critical client escalations, coordinate resolutions, and ensure client satisfaction.

• Assist with product demonstrations, showcases, RFP responses, and solution development activities.

• Monitor trends in mortgage lending, competitor activities, and emerging market demands.

⛳️ Requirements

• Extensive knowledge of the Single Family mortgage lending sector, including loan origination systems (LOS), underwriting, eligibility, loan reservations, and closing procedures.

• Understanding of loan servicing and portfolio management, encompassing payment processing, delinquency management, and investor reporting.

• Familiarity with housing finance agencies, lenders, mortgage assistance programs, first mortgage, and down payment assistance initiatives.

• Proven experience managing externally facing software products, preferably within mortgage lending technology.

• Capability to translate complex business requirements into product roadmaps and priorities.

• Experience implementing AI-powered features into production environments.

• Proficient in creating prototypes or mockups.

• Comfortable collaborating with technical teams on product design, troubleshooting, and platform modernization.

• Knowledge of mortgage lending regulations, compliance requirements, and standards associated with Fannie Mae, Freddie Mac, and Ginnie Mae.

• Familiarity with URLA, ULDD, and MISMO.

• Strong analytical abilities, including advanced Excel skills.

• Experience directly interacting with external clients and managing complex or time-sensitive issues.

• Capable of conducting product demonstrations and presenting recommendations to executives and cross-functional teams.

• Ability to manage competing priorities across products, modernization initiatives, and new development projects.

• Strong critical thinking, sound judgment, and a proactive problem-solving approach.

🏝️ Benefits

• Fully remote work arrangement.

• Autonomy to be creative and inquisitive.

• Equal employment opportunity.

• Disability accommodations available upon request.