Product Lead – Platform & Enterprise

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the product strategy and roadmap across the entire Sureel stack.

• Collaborate with labels, publishers, PROs/CMOs, artists, AI companies, DSPs, and other industry stakeholders to comprehend workflows and requirements.

• Spearhead customer, market, competitive, and workflow research as well as prototype testing.

• Convert commercial and licensing ideas into scalable product functionalities.

• Develop enterprise-level products that incorporate administration, permissions, roles, bulk workflows, APIs, integrations, auditability, reporting, configurability, security, reliability, and operational scalability.

• Define the core platform infrastructure, configurable features, integrations, and custom exceptions.

• Write and maintain PRDs, user journeys, workflows, success metrics, acceptance criteria, dependencies, and implementation priorities.

• Collaborate directly with Engineering and AI teams throughout the development process.

• Partner with Client Relations to address onboarding challenges, adoption barriers, and partner feedback.

• Analyze product usage and partner behavior.

• Lead products from research and concept through development, launch, adoption, iteration, and expansion.

• Establish product discipline and governance, including roadmap reviews and prioritization frameworks.

• Define measurable outcomes for product investments.

• Identify trends across customer requests and market developments.

• Ensure product architecture adheres to emerging industry frameworks and standards for rights, licensing, permissions, attribution, and reporting.

• Foster clarity among leadership, Engineering, AI, Commercial, Client Relations, and Marketing.

• Contribute to shaping the future product organization and identifying resource needs.

• Transform Sureel from individual capabilities into a unified enterprise platform.

⛳️ Requirements

• Proven product leader with experience in building enterprise B2B software, platforms, infrastructure, APIs, or technically complex products.

• Strong product judgment while remaining deeply engaged in hands-on work.

• Experience overseeing products from discovery through launch and adoption phases.

• Proficient in customer discovery methodologies.

• Ability to convert complex business models, workflows, and customer requirements into scalable product systems.

• Comfortable discussing APIs, data models, integrations, AI systems, infrastructure, and technical trade-offs.

• Knowledge of enterprise product requirements and how they differ from consumer products.

• Commercial awareness relating to customer value, adoption, strategic advantages, and business outcomes.

• Ability to differentiate between individual customer issues and platform capabilities.

• Comfortable working with limited information in a rapidly evolving environment.

• Clear communication skills across technical, commercial, customer, and executive audiences.

• Willingness to engage hands-on in a small startup setting.

• Experience in media, music, rights management, licensing, payments, marketplaces, compliance, or creator platforms is a plus.

• Background in multi-sided platforms or ecosystems is advantageous.

• Experience developing products for large enterprises is beneficial.

• Familiarity with AI or machine-learning products, APIs, developer infrastructure, or data-intensive platforms is a plus.

• Experience translating contracts, pricing models, or business rules into product functionalities is advantageous.

• Background as an early product hire or product leader who established product practices from the ground up is a plus.

• Experience collaborating with C-level executives is advantageous.

• A curiosity about AI, technology, intellectual property, and creative industries is a plus.

🏝️ Benefits

• Fair recognition and compensation for creators everywhere.

• Full-time employment.