Product Lead, Panel & Recruitment

This is a fully remote position, open to applicants in Netherlands, +4 more countries.

📋 Description

• Take charge of the recruitment and panel experience at Maze.

• Establish the product vision and roadmap for recruitment and participant management within Maze.

• Enhance participant quality through feedback loops, quality signals, filtering, and improved participant experiences.

• Simplify the process for customers to recruit audiences across various study types and intricate enterprise use cases.

• Analyze panel performance to identify gaps in participant supply, quality, and fulfillment.

• Collaborate with Panel Operations to refine recruitment tools, workflows, and transitions.

• Assess and onboard panel partners, identifying integration opportunities to boost quality, coverage, or efficiency.

• Create more intelligent study routing to the appropriate participant supply.

• Maintain close contact with recruitment operations to ground product decisions in fulfillment realities.

• Collaborate with Sales, Customer Success, and Research Partners to address customer needs, feasibility, packaging, adoption, and deal opportunities.

• Define and evaluate success metrics across participant quality, fulfillment, and recruitment experience.

• Work collaboratively with Engineering and Design, while engaging with Product, Operations, GTM, Customer Success, Research Partners, and other product teams.

⛳️ Requirements

• Proven experience as a Product Lead or in a comparable role, managing complex product areas from strategy to execution.

• Proficient in working on products that encompass software, operations, and external partnerships.

• Skilled in transforming ambiguous, cross-functional challenges into a clear product vision and actionable roadmap.

• Comfortable engaging closely with operational workflows.

• Strong product judgment and the ability to provide clear recommendations even with incomplete information.

• Experience in close collaboration with Engineering and Design, as well as engaging stakeholders across the organization.

• Systems thinking mindset with a focus on scalable product solutions.

• Capability to balance customer experience, business needs, operational constraints, and technical limitations.

• Ability to act swiftly, make decisions with limited information, and embrace continuous learning.

• Bonus: experience in user research or participant recruitment for research.

• Bonus: experience in developing products with a significant operational component.

• Bonus: familiarity with marketplace or supply-and-demand product dynamics.

• Bonus: experience working with external partners, vendors, or critical integrations.

• Bonus: experience creating products for enterprise customers with intricate requirements.

🏝️ Benefits

• Comprehensive health insurance with international coverage, vision, and dental; team member premium fully covered.

• Complimentary access to mental health resources, unlimited virtual therapy sessions, and 24/7 resource availability.

• Life and Disability Insurance; team member premium fully covered.

• Flexible time off policy.

• Meaningful equity participation.

• Fully funded company retreats.

• A new MacBook funded by Maze.

• Paid Family Leave: 16 weeks for parents following birth or adoption.

• $500/month for dependent health insurance coverage or flexible benefits such as gym memberships, co-working spaces, food, and travel expenses.

• $1,500 fund for remote work setup.

• Flexible work schedule with self-managed hours.

• Monthly Bonus.ly points that can be redeemed for gift cards and more.

• Virtual social events throughout the year.

• Company-branded merchandise.

• An open and transparent culture featuring virtual coffee chats and bi-weekly all-hands meetings.