Product Lead – GTM

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Conduct research and validate innovative solutions by interviewing customers, prospects, and delivery teams.

• Assess demand and customers' willingness to pay, determining which opportunities deserve investment.

• Take ownership of the solution portfolio, defining the problems, buyers, workflows, values, delivery models, and commercial models for each solution family.

• Provide recommendations on when to expand, narrow, or discontinue solution families.

• Collaborate with Engineering and Delivery to convert project insights into reusable templates, datasets, and playbooks.

• Establish commercial packaging, pricing logic, commercial models, and hand-off points with Build & Run.

• Ensure strategic discipline to avoid unfocused AI consulting, prototype-factory setups, or premature platform development.

• Work closely with Sales and clients.

• Report on portfolio progress utilizing conversion, reuse, and margin metrics.

• Assist in defining the future of NORA and productize repeatable AI value for clients.

⛳️ Requirements

• Proven experience in creating and launching new products.

• Personally identified, researched, and introduced a product to the market.

• Strong market research capabilities, including customer interviews, competitor analysis, and demand/pricing studies.

• Commercial acumen in pricing, scope, or margins across professional services, software, or hybrid models.

• Fluency in product strategy related to software versus services, platform versus focused solutions, and project versus recurring revenue models.

• Sufficient AI literacy to discuss architecture, limitations, evaluations, and costs with technical teams.

• Excellent proficiency in written and spoken English.

• Nice-to-have: experience in compliance, KYC/onboarding, document processing, exception handling, or policy-controlled operations.

• Structured, evidence-driven mindset.

• Credibility in commercial, technical, and delivery teams.

🏝️ Benefits

• 20 days of annual leave.

• Hybrid working arrangements.

• Premium healthcare package with PVI.

• Comprehensive annual health check-ups.

• Competitive salary.

• 13th salary bonus.

• Lunch allowance.

• Engaging company culture with fun activities.

• Global collaboration with Vietnamese and international colleagues.