Product Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of product analytics, defining key metrics and integrating signals across various products.

• Conduct a comprehensive analysis of customer behavior, linking engagement, satisfaction, and outcome signals to inform the roadmap.

• Leverage AI-driven tools like Cursor, Claude, and agents to enhance analysis and streamline workflows.

• Transform transcripts, surveys, and customer feedback into valuable insights for product development in collaboration with CX, research, and product teams.

• Present insights and recommendations to senior leadership to steer business strategy.

• Work collaboratively across product, engineering, research, and data science teams.

⛳️ Requirements

• 4–8 years of relevant experience in product or customer analytics.

• Proven history of utilizing quantitative analysis to drive product or business transformations in a dynamic setting.

• Demonstrated expertise in product analytics and customer measurement.

• Advanced SQL proficiency, capable of independently extracting and analyzing intricate datasets.

• Strong familiarity with AI tools, with daily usage of Cursor, Claude, or similar platforms.

• Excellent analytical and problem-solving abilities.

• Intellectual curiosity to delve beyond surface-level insights and explore underlying reasons.

• A mentality of ownership and accountability.

• Candidates must be legally authorized to work in the United States.

🏝️ Benefits

• Stock options

• Health benefits starting from Day 1

• 401(k) plan with company matching

• Remote-friendly work environment (US)

• Flexible time off policy (FTO)

• Opportunities for professional growth

• A high-growth, mission-driven, and inclusive company culture

• Accommodations available during the interview process