Prior Authorization Pharmacy Technician – New Hampshire Pharmacy License

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Engage with insurance companies to streamline medication approvals via prior authorizations.

• Assist patients in securing financial support through foundations, manufacturer programs, and various funding resources.

• Navigate pharmacy operating systems to input data, adjudicate claims, process refills, and formulate follow-up action plans.

• Record patient concerns, updates on prior authorizations, and financial assistance requirements across databases, electronic medical records, and email systems.

• Collaborate with physicians' offices to ensure timely and appropriate medication therapy.

• Maintain thorough and accurate records of patient interactions and case activities.

• Support patients with pharmacy insurance claims and issues related to coverage.

• Work alongside pharmacists and pharmacy liaisons to provide coordinated patient care.

• Offer phone support to enhance medication adherence and compliance.

• Research, investigate, and analyze information to aid decision-making and resolve problems.

• Organize and manage data within database applications.

• Identify trends, suggest process enhancements, and contribute to initiatives aimed at operational excellence.

• Act as a business partner to organizational stakeholders.

• Safeguard confidential information and ensure compliance with privacy regulations.

• Stay updated through continuing education, professional publications, and networking activities.

• Travel occasionally based on business needs.

• Execute other assigned responsibilities.

⛳️ Requirements

• A minimum of 1 year of experience as a Pharmacy Technician.

• Excellent customer service and communication skills with patients.

• Preferred experience in insurance claims, medication access, prior authorizations, or pharmacy operations.

• High School Diploma or GED is required.

• New Hampshire State Registered and/or State Certified Pharmacy Technician, if applicable.

• National certification (CPhT or equivalent) is highly preferred but not mandatory.

• If the candidate's state of residence does not provide pharmacy technician registration, national certification is required upon hire.

• Must obtain any additional required credentials within an agreed-upon timeframe, if necessary.

• Continued employment is contingent upon maintaining necessary licensure and certification.

• Proficient computer skills are required, including experience with Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint), internet use, and web-based platforms.

• Data entry and computer skills will be assessed through a pre-employment evaluation.

🏝️ Benefits

• Opportunities for continuing education, professional publications, and networking.

• Equal employment opportunities.

• An inclusive hiring process and accommodations for applications/interviews.