Principal Product Manager – Point of Sale Payments

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the roadmap and complete lifecycle for the POS hardware fleet, from initial concept through engineering, design, production validation, and eventual retirement.

• Negotiate and cultivate relationships with ODM/OEM manufacturers and component suppliers to ensure cost-effectiveness, quality, and timely delivery.

• Manage product requirements for the device operating system, covering aspects such as performance, security, update and patch frequency, app management, and fleet compatibility.

• Define the card-present checkout experience, which includes transaction flows, tipping, signatures, receipts, surcharging (Rate Saver), and offline payment options.

• Convert hardware and operating system trade-offs into measurable business outcomes, including cost, margin, NPS, churn, and competitive win rates.

• Represent the POS product line during roadmap reviews and planning sessions.

⛳️ Requirements

• Over 8 years of experience in product management.

• Significant experience managing hardware or hardware-related products, such as consumer electronics, IoT devices, or payment terminals.

• Proven track record in managing a device portfolio that includes both proprietary and third-party (ODM/OEM) hardware.

• Experience in vendor selection and commercial negotiations.

• Familiarity with device operating systems, including their requirements, update management, and security protocols.

• Knowledge of the payments ecosystem, encompassing EMV, PCI compliance, card-present transaction flows, and relationships with acquirers and networks.

• Demonstrated success in guiding hardware through complete development cycles (EVT/DVT/PVT) and certification processes.

🏝️ Benefits

• Competitive pay

• Generous time off

• Parental and wellness leave

• Healthcare

• Retirement savings program

• Medical, dental, and vision insurance

• 401(k)-retirement plan

• Paid sick time

• Paid flexible time off

• Paid parental leave

• Life insurance

• Short- and long-term disability

• AD&D insurance

• Mental health or EAP programs

• Remote or hybrid work options

• Paid holidays

• Paid wellness days

• Tuition assistance

• Adoption, surrogacy, and fertility benefits

• Dependent daycare and backup care benefits

• Employee stock purchase plan

• Financial education and advice

• Potential corporate bonus and/or equity awards