Principal Product Manager, Directory

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the success and advancement of DataSpring’s Provider Directory product and domain from start to finish.

• Enhance the current Directory offering with health plans and integrate it with the Universal Provider Data asset.

• Discover and prioritize new market possibilities through customer insights, competitive evaluations, and business case development.

• Convert market requirements, user profiles, workflows, and data utilization scenarios into solution concepts, roadmap priorities, and product specifications.

• Align the strategy and roadmap with industry mandates, data governance expectations, standards for directory accuracy, data quality, and interoperability requirements.

• Validate concepts using advisory groups, customers, and industry stakeholders, including proofs of concept.

• Manage the entire product lifecycle from strategy and concept through to build, launch, growth, maturity, and retirement.

• Establish the roadmap and funding case while holding delivery teams accountable for scope, timing, and results.

• Act as a subject-matter expert and external advocate for the Provider Directory.

• Secure funding and resources through the annual planning process.

• Collaborate with Technology and UX on solution direction and requirements.

• Mediate tradeoffs, resolve decisions, and oversee execution details when necessary.

• Observe the competitive landscape and perform market sizing and buyer analysis.

• Manage packaging, value propositions, business cases, and ROI models.

• Influence go-to-market strategies and commercialization in collaboration with Marketing, Sales, and Account Management.

• Assist in positioning, value narratives, sales enablement, reference use cases, and launch preparedness.

• Define, monitor, and report KPIs for adoption, revenue, margin, and directory data quality.

• Advocate for provider data accuracy, validation, source-of-truth reconciliation, ongoing data quality monitoring, practitioner validation, and primary source validation.

• Lead cross-functional and matrixed teams without direct reporting authority.

• Engage with health plan executives, buyers, provider organizations, and industry stakeholders.

⛳️ Requirements

• Over 10 years of experience in product management, product strategy, data science, or healthcare data solutions.

• Proven experience managing provider directory data at scale.

• Familiarity with data quality management and source-of-truth reconciliation across various contributing systems.

• Experience with provider verification, primary source validation workflows, and directory data defect remediation.

• Strong expertise in business cases, financial modeling, ROI analysis, and growth potential evaluation.

• Capability to define user personas, data use cases, and comprehensive solution concepts.

• Ability to influence cross-functional stakeholders without direct authority.

• Excellent written and verbal communication skills.

• Experience in engaging customers, advisory groups, and industry stakeholders.

• Ability to maintain a roadmap through delivery while managing scope, risk, and dependencies.

• In-depth understanding of health plan buyer needs, procurement cycles, and operational workflows for provider directories.

• Experience in establishing pricing, packaging, and positioning for data products.

• Working knowledge of No Surprises Act directory provisions, CMS Medicare Advantage and Medicaid directory accuracy requirements, and state network adequacy regulations.

• Domain expertise in healthcare technology and data solutions, including privileging, data management, data governance, interoperability, and/or provider operations.

• Experience in presenting strategic recommendations, business cases, and investment opportunities to executive leadership.

• Familiarity with the provider directory and provider data vendor landscape.

• Demonstrated success in owning a product or domain from start to finish through rapid growth, launch, and commercialization with health plan clients.

• Bachelor's degree is required.

• Master's degree is preferred.

• Degrees in healthcare administration, public health, or technology-related fields are preferred.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• 401(k) with company contributions and matching.

• Paid parental leave.

• Tuition assistance.

• Generous paid time off.

• Professional growth support.

• Fully remote work environment.