Principal Partner Account Manager

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Oversee relationships with designated partners across various functions including build, market, go-to-market, support, and operational strategies.

• Advocate for partners within the organization and sway key stakeholders across Global Partners, Distribution, Product, and Marketing departments.

• Cultivate trusted-advisor relationships with partner executives and promote the Salesforce platform, partner program, and key initiatives.

• Manage the portfolio strategy and expand the designated partner portfolios.

• Encourage partner utilization of Agentforce, Data 360, Slack, and AIforce.

• Achieve revenue goals, enhance platform adoption, and meet marketplace targets.

• Identify and prioritize partner opportunities for Partner Solutions, Partner Marketing, Partner Success, and Co-Innovation investments.

• Oversee go-to-market strategies that stimulate pipeline growth.

• Facilitate partner onboarding to AgentExchange Commerce and manage Private Offers transactions.

• Predict business outcomes based on key performance indicators.

• Evaluate partner health metrics, identify risks and opportunities, and develop response strategies.

• Lead negotiations for complex and significant revenue-sharing agreements.

• Embrace and promote Salesforce AI tools, including Coworker and Slackbot, as well as external AI resources.

⛳️ Requirements

• 5-10+ years of experience in ISV, technology, or product partnerships and/or sales within SaaS, PaaS, or AI sectors.

• Proven history of meeting quotas and objectives, fostering territory expansion, and driving partner growth.

• Strong work ethic coupled with critical thinking, problem-solving skills, business insight, and technical proficiency.

• Exceptional written and verbal communication skills, with the ability to distill complex scenarios into clear updates.

• Capacity to prioritize effectively and adapt to change in a fast-paced, demanding environment.

• Persuasive perspective on how AI and Agents are reshaping industries and the future possibilities.

• Familiarity with Salesforce, Slack, Google Workspace, and AI productivity tools.

• Bachelor’s degree or equivalent professional experience.

• Understanding of Salesforce's next-generation platform technologies, including Agentforce, Data 360, Slack, and AIforce.

• Experience collaborating with or within a Cloud or Hyperscaler Marketplace.

• Background in working with AI labs, MCP solutions, or consumption-based business models.

🏝️ Benefits

• Time off programs

• Medical insurance

• Dental insurance

• Vision insurance

• Mental health support

• Paid parental leave

• Life insurance

• Disability insurance

• 401(k)

• Employee stock purchasing program

• Incentive compensation may be available

• Equity may be available