Key Account Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee key accounts with a focus on growth, identifying fresh opportunities while collaborating across various teams.

• Spearhead comprehensive customer plans from joint business planning through execution, with omni-channel accountability and customized strategies tailored to key formats.

• Enhance commercial performance by managing volume, margin, mix, and customer profit and loss statements.

• Collaborate with cross-functional teams and external partners to align stakeholders and achieve results.

• Analyze and project performance, optimizing promotions, trade spending, and product assortment.

• Leverage customer and market insights to influence internal strategy and drive category growth.

• Support in-store execution by partnering with an external merchandising team to ensure effective execution, availability, and campaign support.

• Manage customer relationships and profit and loss for designated national retail clients.

• Direct annual trade term negotiations.

• Coordinate with Customer Marketing, Supply Chain, Finance, and Field Sales for forecasting, execution, and product availability.

• Execute operational tasks, including promotion planning and tracking execution.

⛳️ Requirements

• At least 5 years of experience in FMCG or retail roles related to pricing, customer marketing, or key account management.

• Familiarity with structured commercial environments and strong promotional planning skills.

• Bachelor's degree in Business, Economics, Marketing, or a related field.

• Proficiency in English is essential.

• Strong negotiation skills.

• Capability to establish strong customer partnerships.

• Skills in cross-functional collaboration.

• Excellent analytical abilities.

• Proficient in commercial planning.

• Experience with pricing, customer marketing, or key account management.

🏝️ Benefits

• Purpose-driven work aimed at enhancing well-being and fostering positive change for society and the environment.

• A collaborative and open work environment.

• Opportunities for professional growth.

• Empowerment to achieve business objectives.

• Engaging and challenging work.

• Innovate for Good.

• Excel Together.

• Be You with Us.