Principal Delivery Manager – Public Sector

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee intricate, high-value digital programs involving multiple teams, workstreams, and suppliers.

• Establish success criteria for programs, focusing on long-term impact, client satisfaction, and continuous enhancement.

• Offer senior-level delivery leadership while balancing client priorities, commercial interests, and the impact on people.

• Define program direction, synchronize plans, and manage dependencies, risks, and challenges in delivery.

• Take charge of program financial performance, including forecasting, reporting, costs, revenues, and margins.

• Comprehend and oversee program contracts and commercial agreements.

• Cultivate trustworthy relationships with Directors and C-level stakeholders.

• Identify and nurture growth opportunities within Public Sector accounts.

• Contribute to account strategy, customer discussions, proposals, bids, and presentations.

• Collaborate with Sales, Account Leads, and Account Management teams to shape responses.

• Create inclusive, high-achieving multidisciplinary teams.

• Guide, mentor, and develop delivery leaders and program teams.

• Manage capacity and staffing across engagements and assist with onboarding.

• Participate in recruitment, succession planning, and the growth of Delivery capabilities.

• Implement program governance, accountability, decision-making, and technical quality standards.

• Oversee risks, issues, and dependencies while providing assurance across workstreams and suppliers.

• Ensure compliance with confidentiality, non-disclosure, and information security standards.

• Promote innovation in technology, processes, and methodologies.

• Drive improvements that enhance efficiency and deliver value to clients and the company.

• Share insights and contribute to continuous improvement initiatives across Kainos.

⛳️ Requirements

• Extensive experience in delivering complex digital programs within a consultancy, professional services, or similar setting.

• Proven digital delivery experience and stakeholder management within a complex environment.

• Demonstrated success in leading large-scale digital transformation initiatives across various teams and suppliers.

• Experience working in Agile delivery environments.

• Strong history of achieving successful outcomes while balancing customer requirements, commercial goals, and delivery performance.

• Experience in establishing program governance and managing risks, issues, and assurances in intricate delivery environments.

• Proven ability to build trusted relationships and influence senior stakeholders, including Directors and C-level decision-makers.

• Experience in leading, developing, and coaching high-performing teams, including line management roles.

• Exceptional communication, influencing, and decision-making abilities.

• Willingness to work on client sites and travel as needed.

• Eligibility to obtain SC clearance (must have lived in the UK continuously for 5 years, with background checks).

• Experience in delivering programs within central government, healthcare, defense, or other highly regulated sectors.

• Broad technology knowledge and awareness of emerging trends, including AI.

• Strong business development and account growth expertise, including account planning, bids, proposals, and procurement activities.

• Evidence of securing follow-on projects or expanding existing client relationships.

• Experience in enhancing management, delivery, or leadership practices within a team, account, or organization.

🏝️ Benefits

• People-first culture.

• Support for growth and development.

• Diverse and inclusive workplace.

• Recruitment accommodations and adjustments available.

• Tailored support throughout the recruitment process.

• Full-time employment.