Principal Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee ACI’s comprehensive relationship with a selection of prominent, strategic Tier 1 accounts

• Build and nurture relationships with key executives at client organizations

• Enhance customer satisfaction, retention, and account expansion

• Create and routinely update strategic account plans

• Work collaboratively across functions to boost client health, revenue growth, and satisfaction

• Facilitate onsite Executive Strategic Business Reviews and ensure follow-up on action items

• Act as the client's champion within ACI while aligning with company objectives

• Handle administrative responsibilities related to the assigned account portfolio

• Stay informed about ACI products, enhancements, value propositions, modernization strategies, competition, and industry trends

• Comply with corporate policies, including the ACI Code of Business Conduct and Ethics

• Travel around 30% for client engagements and internal activities

⛳️ Requirements

• Bachelor’s degree or equivalent experience

• 12+ years of proven success managing Tier 1 strategic accounts such as Bank of America, Wells Fargo, and other similar entities

• At least 10 years of experience in the banking, payments, e-commerce, or mobile payments sectors

• A solid track record in sales and client retention

• Exceptional executive presentation, verbal, and written communication skills

• Ability to comprehend business and technical solutions and advocate customer value propositions

• Proficient in advancing the sales process to closure

• Capable of presenting professionally to executive leaders and responding creatively to client needs

• Experience in selling technology solutions to multinational companies and/or merchant acquirers/processors is highly preferred

• Candidates must be currently authorized to work in the US on a full-time basis

• This position does not provide sponsorship for employment visa status or work permits, now or in the future

🏝️ Benefits

• Opportunities for professional growth

• Career development initiatives

• Competitive compensation and benefits package

• Innovative and collaborative work environment