Principal Account Development Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage senior-level relationships across a portfolio of 4 to 6 key school-group accounts.

• Analyze customer group structures, identifying decision-makers, approvers, and influencers.

• Conduct executive business reviews to showcase the value provided by iSAMS.

• Negotiate framework agreements, contract renewals, and adjustments, including pricing and multi-year terms.

• Proactively identify risks to safeguard revenue.

• Grow accounts by integrating newly acquired schools and enhancing product and professional services utilization.

• Keep account plans, sales opportunities, and forecasts up to date.

• Collaborate with internal specialists and advocate for customer priorities during product and commercial discussions.

• Develop account plans and stakeholder maps within the first three months.

• Cultivate executive relationships and conduct regular business reviews within the first six months.

• Achieve renewals, maintain revenue, and drive measurable growth within the first twelve months.

⛳️ Requirements

• Significant experience in senior account management.

• Proven success with complex enterprise clients managing multiple locations and substantial revenue streams.

• Proficient in negotiating high-value, multi-year contracts and renewals with senior executives and procurement teams.

• Demonstrated ability to retain and grow existing accounts.

• Comfortable engaging with C-suite leaders, including CFOs, COOs, and CIOs.

• Strong commercial acumen regarding pricing, deal structure, and contract terms.

• Expertise in strategic account planning, stakeholder mapping, precise forecasting, and effective executive communication.

• Composed, organized, and resilient when navigating ambiguity and challenging discussions.

• Experience in B2B SaaS, enterprise software, investment-backed firms, international account management, or independent and international schools is advantageous, but not mandatory.

• Must be legally authorized to work in the country where the position is based.

🏝️ Benefits

• Opportunities for continuous learning and career advancement.

• A culture that values diversity and empowers each individual.

• Focus on well-being, inclusion, and personal development.

• Accessibility adjustments or accommodations available during the hiring process.