Pre-Sales Solutions Engineer, HCM

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives to facilitate discovery sessions and identify client challenges and business goals

• Suggest customized Rippling HR/Payroll solutions for compliance, automation, and managing the employee lifecycle

• Convert client needs into actionable system configurations

• Design and present tailored software demonstrations

• Share industry-specific case studies with HR and finance leaders

• Articulate product features and advantages while addressing client inquiries

• Offer insights on HR/payroll implementation, compliance, and best practices for process optimization

• Develop technical proof-of-concept solutions that meet customer specifications

• Partner with implementation teams to ensure effective customer onboarding and adoption

• Coordinate with sales, consulting, and implementation teams to ensure alignment of solutions with customer expectations

• Relay customer feedback to product teams regarding needs and potential feature improvements

• Assist marketing efforts through thought leadership, webinars, and industry presentations

• Foster relationships with both prospective and existing clients throughout the sales process

• Remain updated on trends in HR/payroll, compliance developments, and competitive solutions

⛳️ Requirements

• Minimum of 3 years of experience as a Solutions Engineer, ERP Consultant, or Pre-Sales Specialist, preferably in HR technology, payroll, or workforce management

• Comprehensive understanding of HRIS, payroll processing, benefits administration, compliance, and workforce automation

• Experience engaging with mid-market and enterprise-level clients

• Proven track record of delivering compelling software demonstrations that meet business needs

• Ability to distill complex technical concepts for non-technical audiences

• Mastery of sales methodologies such as Solution Selling or Selling Through Curiosity

• Exceptional communication, problem-solving, and consultative selling abilities

• Willingness to travel within North America as required

• Customer consent may be necessary for access to customer information, systems, and/or premises

🏝️ Benefits

• Medical, Dental, Vision

• Accident, Critical Illness, and Hospital Indemnity

• Employee Assistance Program (EAP)

• Life and AD&D Insurance

• Short- and Long-Term Disability Insurance

• Flexible Spending Accounts

• Transportation and Parking Accounts

• Health Savings Accounts with company contribution

• 401(k) with matching contribution

• Legal Benefits

• Identity Theft Protection

• Pet Insurance

• Wellness Program Offerings

• Paid Time Off, starting at 15 days annually

• 8 Paid Holidays per year, including 1 floating holiday

• Commission eligibility according to the Company's plan