Pre-Sales Solutions Consultant

This is a fully remote position, open to applicants in Australia.

📋 Description

• Engage in customer discovery to identify needs, challenges, and pain points.

• Develop storytelling demonstrations and presentations of Provenir’s solutions to tackle customer issues and highlight business value.

• Build and sustain demonstration environments customized for client use cases, including hands-on configuration of Provenir’s platform.

• Facilitate design and architecture workshops with potential clients to establish solution blueprints.

• Contribute to customer RFPs, workshops, and technical validation throughout the sales process.

• Coordinate relevant subject matter experts across the company.

• Act as a subject matter expert in Credit Risk and Fraud Decisioning.

• Provide guidance to customers regarding pertinent market trends and best practices.

• Conduct and support webinars, conferences, and speaking engagements.

• Collaborate with Sales to refine solution strategy, address objections, and advance opportunities.

• Work alongside Professional Services and Data Science to ensure proposed solutions are practical and aligned with implementation and analytics strategies.

• Document customer requirements and proposed solutions for handover to Professional Services.

• Collaborate with Product Managers to integrate customer and market insights into product roadmaps.

• Share reusable demos, content, and insights across the global Presales team.

⛳️ Requirements

• A minimum of 5 years of experience in financial services, preferably in banking, lending, fintech, consulting, or a software vendor setting.

• At least 3 years of experience in decisioning.

• Strong expertise in Credit Risk and/or Fraud.

• Experience collaborating with banks or lenders on relevant transformation initiatives.

• Ability to collaborate, establish trust, and maintain robust relationships with internal and external stakeholders across business, risk, analytics, and technology.

• Capable of working independently and performing effectively under pressure.

• Excellent documentation and communication skills with a keen attention to detail, encompassing writing, editing, and proofreading.

• Comfortable with technology, including low-code configuration and demonstration delivery.

• Bachelor’s degree in Business, Computer Science, or a related field.

• Preferred: experience with enterprise decisioning technologies, analytics, AI/ML, and a basic understanding of model building, programming, and integration patterns.

• Previous software Presales experience is preferred but not mandatory.

• Must be based in Australia.

• Some travel is required, including occasional international trips.

🏝️ Benefits

• Comprehensive health and wellness plans.

• Paid time off.

• Company holidays.

• Flexible and remote-friendly work options.

• Maternity/paternity leave.

• Coverage of business travel expenses in accordance with the Company’s travel policy.