Pre-Sales Solutions Architect

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assess the value proposition for our enterprise clients by formulating value propositions, solution proposals, and statements of work. This includes analyzing and collecting business requirements from large and intricate client settings and conducting necessary research to generate comprehensive and precise technical solution proposals based on client needs.

• Prepare effort and cost estimates for custom engineering and modernization initiatives, customer experience (CX) solutions implementations, customizations, integrations, and support services.

• Create holistic solutions, encompassing high-level designs, technical blueprints, statements of work, and service designs for both CX and non-CX areas.

• Enhance sales engineering efficiency by identifying immediate and long-term challenges that need attention; providing relevant information and insights for discussions; suggesting options and courses of action; and executing directives.

• Assist marketing and delivery teams with knowledge transfer and technical inquiries as necessary.

⛳️ Requirements

• A university degree in mathematics, computer science, software development, or information technology is preferred.

• Over 10 years of experience in software engineering, professional services, technical consulting, or roles in solution architecture.

• Expertise in modern architectural patterns, including microservices, event-driven systems, API-first design, and containerization.

• Familiarity with Customer Experience (CX) technologies or enterprise customer engagement platforms (e.g., Genesys, NICE, or similar) is highly desirable, although the primary focus should be on modern software engineering and enterprise solution architecture.

• Excellent communication and collaboration skills, with the ability to engage effectively with both technical and business stakeholders.

• Proven experience in client interactions, pre-sales activities, customer workshops, and solution development processes.

• Capacity to excel in fast-paced environments and meet tight deadlines.

🏝️ Benefits

• Culture of Relentless Performance: Join a high-performing technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: Enjoy a comprehensive compensation package, including health insurance and a relocation program.

• Work From Anywhere Culture: Embrace the flexibility that comes with remote work.

• Growth Mindset: Take advantage of various professional development opportunities, including certification programs, mentorship, talent investment initiatives, internal mobility, and internship opportunities.

• Global Impact: Collaborate on significant projects for leading global clients and influence the future of industries.

• Welcoming Multicultural Environment: Be part of a vibrant, global team and thrive in an inclusive and supportive workplace with open communication and regular team-building social events.

• Social Sustainability Values: Engage in our sustainable business practices focusing on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.