Pre-sales Engineer, Chemistry

This is a fully remote position, open to applicants in India.

📋 Description

• Create engaging technical narratives and product showcases that facilitate new business ventures.

• Collaborate with customers, Sales, and Services teams to grasp use cases, workflows, and technical specifications.

• Assist in the planning and execution of Proof-of-Concept initiatives and evaluations.

• Contribute to the delivery of customer training sessions.

• Oversee the complete demo cycles, responses to RFPs, and technical engagements with clients.

• Foster relationships with customers and consultants, cultivate executive sponsors, and pinpoint opportunities to enhance partnerships.

• Design and architect solution proposals and bids that are aligned with customer specifications and desired business results.

• Facilitate and support internal and external meetings, discussions, and negotiations.

• Mentor and provide technical assistance to sales teams and Business Development Representatives (BDRs).

• Specify technical requirements and recommend suitable solutions.

• Ensure a seamless transition of proposed solutions to delivery teams and Customer Success Managers.

• Maintain in-depth technical knowledge of the Dotmatics SaaS portfolio through continuous training.

• Offer insights to Product Management regarding evolving customer needs and regional market trends.

⛳️ Requirements

• An advanced degree in Chemistry or Biochemistry.

• A minimum of 3–5 years of experience in a customer-facing position.

• Proficiency in presenting solutions and applying pre-sales best practices for software demonstrations.

• Willingness to travel to customer locations up to 40% of the time.

• Comprehensive knowledge of antibody drug development and molecular biology.

• Familiarity with AI-driven work methodologies.

• Working knowledge of scientific and informatics software.

• Understanding of SaaS architecture, integrations, and security protocols.

• Proficient in SQL and Python for developing workflow and integration prototypes.

• Experience with SnapGene, Geneious Prime, Biologics, and Prism.

• Capability in modeling scientific data and creating solutions based on product expertise and industry best practices.

• Ability to conduct and deliver needs assessments.

• Working knowledge of implementing, supporting, and/or integrating scientific systems.

• Additional language proficiency may be an asset.

• Familiarity with the lifecycles of the pharmaceutical and biopharmaceutical industries may be advantageous.

• Awareness of processes within the Consumer Packaged Goods industry may be beneficial.

• Demonstrated written and verbal communication skills for both internal and external audiences.

🏝️ Benefits

• A vibrant, remote-friendly work environment.

• Continuous training offered by Commercial leadership and Development.

• An equal opportunity workplace that supports everyone.