Pre-Sales Engineer

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Serve as the technical and subject matter authority during customer interactions, addressing both functional and technical inquiries.

• Recognize the challenges, workflows, and compliance needs of prospects, offering customized solutions through VIDIZMO's platform and AI services.

• Present live and recorded demonstrations of DEMS, EVCM, and AI solutions tailored to real-world scenarios.

• Actively engage in cold outreach to prospective clients to arrange demonstrations and develop the sales pipeline.

• Educate the sales and business development teams to conduct demonstrations independently.

• Oversee demo environments, scripts, and associated resources as the product advances.

• Contribute to the creation of sales materials, use case presentations, competitive analyses, and responses to proposals.

• Assist with RFPs and customer documentation that require input on solution scoping or architecture.

• Leverage feedback from prospects to enhance sales presentations and discovery methods.

• Collaborate with business development and marketing to pinpoint customer segments and outreach tactics.

• Align customer requirements with VIDIZMO's platform and AI services, recommending implementation strategies.

• Recognize opportunities for cross-selling and upselling.

⛳️ Requirements

• 2–5 years of experience in a customer-oriented solutions, pre-sales, or technical consulting position (preferably in SaaS or enterprise software).

• Practical experience with video management systems, digital evidence management, or enterprise cloud solutions is advantageous.

• Knowledge of at least one AI area—such as computer vision, audio/speech processing, LLMs, or chatbot platforms.

• Strong understanding of contemporary enterprise IT, data privacy, and cloud environments (e.g., Azure, AWS, or GovCloud).

• A Bachelor's degree in Computer Science or a related discipline is mandatory.

• Exceptional communication abilities, with a talent for simplifying technical concepts for non-technical audiences.

• A solution-focused mindset and comfort working collaboratively across Sales, Engineering, and Product teams.

• A proactive self-starter with a strong initiative, inquisitiveness, and genuine empathy for customers.

• Strong business insight and the capability to translate objectives into actionable solutions, requiring minimal task-level guidance.

• Expected to utilize AI tools (e.g., Claude, ChatGPT, Copilot) while ensuring the quality, accuracy, and compliance of deliverables.

🏝️ Benefits

• Health Insurance (OPD/IPD)

• Separate maternity cover

• Leave encashment

• Referral bonus

• EOBI

• Bi-annual increment

• Provident Fund

• Clear career growth paths