IT Presales Engineer

This is a fully remote position, open to applicants in Madagascar.

📋 Description

• Analyze client requests and those from internal technical teams.

• Assist technical teams in the execution of solutions.

• Outline the technical and functional parameters of projects.

• Offer expertise to ensure seamless operations and foster relationships with technical teams and the Sales Administration department.

• Contribute to technical and financial proposals, including responses to tenders and specifications.

• Prepare quotes and renewals for licenses and solutions.

• Conduct the necessary technical studies to create proposals.

• Consult with suppliers and partners.

• Develop technically sound and economically feasible proposals.

• Engage in drafting commercial proposals.

• Ensure alignment between client requirements, the proposed solution, associated costs, and service commitments.

• Identify potential margin or delivery risks and escalate them to the appropriate manager.

• Keep abreast of technological advancements in cloud computing, cybersecurity, infrastructure, and other market solutions.

• Collaborate with sales teams, Sales Administration, technical teams, project managers, procurement, and technology partners.

⛳️ Requirements

• Education: Master’s degree (engineering, computer science, or business with a strong interest in technology).

• Minimum of 3–5 years of experience in a technical role (systems engineer, consultant, or architect) or in presales.

• Comprehensive IT knowledge: infrastructure and systems, networking and security, cloud and managed services, backup and disaster recovery/business continuity, end-user computing and mobility, Microsoft 365/collaboration environments, hosting, and IT services.

• Capability to produce clear, structured, and well-supported documentation.

• Proficiency in technical English is advantageous.

• Excellent interpersonal and listening skills.

• Persuasive with the ability to articulate complex subjects clearly.

• Demonstrates intellectual curiosity, responsiveness, and a collaborative mindset.

• Ability to manage multiple projects concurrently.

• Comfortable working with ERP systems; experience with Odoo is a plus.

• Maintain strong relationships with technology partners and achieve the necessary certifications.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and ongoing training.

• Flexible working arrangements and a supportive work environment.

• Comprehensive health and wellness benefits.

• Access to the latest technology and tools.