Presales Solution Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take full ownership of the solution selection process, which includes operating model discovery, solution development, customer demonstrations, technical assessments, workshops, proof of concepts (POCs), and technical validation.

• Identify and map customer product operating models, planning cycles, workflows, governance frameworks, and data hierarchies.

• Create and present customized demonstrations that align strategic objectives with daily platform workflows.

• Set up accounts, perform data mapping, manage integrations, and develop custom use cases during evaluations.

• Manage technical solution responses for Requests for Information (RFIs) and Requests for Proposals (RFPs).

• Attain mastery in Dragonboat capabilities, evolving product operations methodologies, and AI-enhanced workflows.

• Act as the strategic and technical liaison among sales, product, and customer teams.

• Assist prospective clients in solution exploration, technical assessment, and selection of the Dragonboat Product Portfolio OS.

⛳️ Requirements

• A minimum of 5 years of experience as a Product Manager, Product Operations professional, PMO, strategist, or transformation leader within technology companies.

• At least 2 years of experience in client-facing positions (such as presales, consulting, account management, or professional services).

• In-depth knowledge of strategic planning, portfolio management, roadmap development, quarterly planning, prioritization, and product delivery processes.

• Practical experience in mapping, structuring, and configuring data models.

• Proven ability to convert complex enterprise workflows and data hierarchies into clear, scalable platform structures.

• Proficient in using tools such as Jira, Azure DevOps, Aha!, Linear, and Smartsheet.

• Demonstrated capability to configure automated workflows and system integrations.

• Skilled in facilitating discussions with C-suite executives, technical administrators, and cross-functional teams.

• Experience in applying AI and agentic tools.

• Capability to design workflows for both internal and customer-facing purposes.

• Prior experience as a Dragonboat administrator or power user is highly desirable.

• Ability to comprehend overarching business strategies and implement technical setups and data integrations.

• Capacity to thrive in a fast-paced environment and independently resolve problems.

• Understanding of the operational dynamics of large, complex organizations.

• Must be based in the continental United States.

🏝️ Benefits

• Fully remote company with flexible working hours.

• Competitive salary package.

• 401k matching program.

• Stock options available.

• Comprehensive health insurance coverage.

• Budget for professional development and learning.

• Performance bonuses tied directly to the success of the overall sales team.