Pre-Sales Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with Account Executives to develop, manage, and implement account strategies.

• Take the lead on critical technical projects and engage essential technical stakeholders within each account.

• Develop solution strategies that are aligned with customer goals and initiatives.

• Assess software, hardware, and service pricing and margins based on the defined scope of work.

• Involve Professional Services after establishing a clear solution strategy.

• Track and provide reports on market trends and competitor activities.

• Relay opportunity status and strategic plans internally to support profitable business practices and enduring relationships.

• Participate in and present at customer meetings and internal gatherings.

• Persuade buyers regarding product offerings, enhancements, and industry innovations.

• Emphasize upselling while serving as a technical consultant to clients.

• Lead the Customer Solution Engineers team to coordinate personnel for product demonstrations and presales conversations.

• Shape product development and enhancements based on collected insights while improving internal practices and processes.

• Collaborate with Account Executives to prioritize opportunities and manage Professional Services involvement.

⛳️ Requirements

• Bachelor’s degree in Computer Science or Engineering is preferred.

• A minimum of 3 years of experience in pre-sales, customer-facing, or technical roles.

• At least 3 years of experience within the Retail industry.

• Comprehensive understanding of Software Solutions.

• Prior experience in customer-facing roles selling software, hardware, and services.

• Experience working with large retailers as a service provider, software vendor, or consultant.

• Exceptional oral, written communication, and presentation abilities.

• Self-driven and enthusiastic about the industry and its products.

• Capable of meeting organizational goals through effective planning, punctuality, organization, coordination, decision-making, and time management.

• Results-focused with a positive attitude.

• Strong emphasis on quality and business profitability.

• Dependable, patient, and resolute.

• Flexible and adaptable to changes in a fast-paced environment.

• Employment offers are contingent upon passing relevant screening criteria for the position.

🏝️ Benefits

• Travel requirements of up to 50%.