Pre-Sales Engineer

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Engage with clients and provide consultation services.

• Manage customer expectations based on the outcomes of delivered services.

• Create comprehensive project and technical documentation.

• Work collaboratively with clients on solution architecture and implementation strategies.

• Support and oversee pre-sales initiatives, which include demos, proofs of concept (POCs), and technical workshops.

• Conduct seminars, technical training sessions, and enablement activities.

• Assist with both remote and on-site deployment, installation, and configuration of Group-IB solutions.

• Tailor and enhance deployed solutions to fit customer environments.

• Ensure optimal solution performance throughout POCs, subscriptions, and ongoing engagements.

• Offer technical support for threat detection, incident response, and remediation scenarios.

⛳️ Requirements

• Minimum of 5 years of experience in Cyber Security within the high-tech sector.

• Strong practical expertise in Threat Hunting, Digital Forensics, and Compromise Assessments.

• Familiarity with Incident Response workflows.

• Knowledge of malware behaviors, botnets, and prevalent threat actor tactics.

• Practical experience with EDR, NDR, SIEM, and SOAR platforms.

• Ability to convey technical information effectively to both business and technical audiences.

• Comprehensive understanding of enterprise IT infrastructures.

• Knowledge of contemporary cryptography, security controls, and secure architecture principles.

• Excellent analytical skills and a strong commitment to ongoing learning.

• Solid grasp of network infrastructure and protocols, such as DNS, DHCP, TCP/IP, VLANs, VPNs, SPAN, and IDS/IPS.

• Familiarity with endpoint security technologies such as Antivirus (AV), Endpoint Protection Platforms (EPP), and Endpoint Detection and Response (EDR).

• Capability to analyze endpoint logs and network traffic, including PCAPs.

• Understanding of MITRE ATT&CK, NIST, and Kill Chain models.

• Proficient in written and spoken English.

🏝️ Benefits

• Company-sponsored professional certifications, including CEH, CISSP, OSCP, and specialized forensics and penetration-testing certifications.

• Opportunities to enhance technical skills, transition into leadership roles, transfer to different teams, or relocate to Digital Crime Resistance Centers.

• Experience working on real-world cybersecurity investigations and addressing complex threats.

• An international, cross-functional, and cross-regional team environment.

• Support for employee wellbeing and happiness.