Pre-Sales Engineer

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Promote and present product solutions based on customer needs, providing technical consultation and support to key clients.

• Collaborate with the sales department to analyze customer requirements.

• Assist in the preparation of tender submissions and technical proposals.

• Create system architecture, bill of materials (BOM), and compliance documentation.

• Aid in the deployment of proof-of-concept (POC) systems and conduct system testing.

• Support the sales team by following up on leads generated through the portal.

• Cultivate long-term relationships with important company partners.

• Introduce product roadmaps and new features to distributors and installers of Ajax Systems.

• Ensure that solutions comply with local regulatory standards.

• Educate technical personnel at Ajax Systems distributors and dealers regarding products and technologies.

• Organize technical seminars, exhibitions, presentations, and product webinars for customers and internal staff.

• Serve as an escalation point for intricate technical issues.

• Provide assistance in troubleshooting high-value or strategic projects.

• Support significant enterprise deployments as needed.

• Test product features and collaborate with the team to write technical documentation for new products or solutions.

• Perform market research and comparative analysis of competitor offerings.

⛳️ Requirements

• A minimum of 2 years of experience in a similar role within the fields of alarm systems, video surveillance, access control, and home automation.

• Strong working knowledge of intrusion detection, IP CCTV, and access control systems.

• Proven experience in the installation or design of video surveillance, fire, intrusion, or other security systems.

• Experience in public speaking is considered an advantage.

• Excellent communication skills.

• Proficient in English, both verbal and written.

• Willingness to travel for business purposes.

🏝️ Benefits

• Opportunity to work with one of the leading and most innovative manufacturers in the security industry.

• Chance to embrace new challenges, advance your career, and create a significant impact.

• Be part of a fast-paced and dynamic environment that fosters creativity, critical thinking, and the exploration of new ideas.

• A culture that promotes transparency and integrity.