Pre-Sales Solutions Architect

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Oversee projects aimed at integrating Blackwall products and solutions into the environments of clients and partners.

• Evaluate existing systems architecture and work alongside Architect and Developer teams to suggest solutions or enhancements.

• Address technical challenges and design, adjust, and test technical solutions.

• Offer guidance to development teams and clients alike.

• Keep stakeholders informed about technical challenges and evaluate the business impact of technical decisions.

• Update stakeholders regarding product development workflows.

• Engage directly with clients to grasp their needs, obstacles, and requirements.

• Assess client systems or processes to pinpoint areas where Blackwall solutions can deliver added value.

• Conduct product demonstrations and presentations.

• Collaborate with sales teams to define proposed solutions, focusing on technical details and business value.

• Provide ongoing third-level technical support to partners.

⛳️ Requirements

• At least 5 years of progressive experience in the Infrastructure, Hosting, or E-Commerce sector, ideally as a Sales Engineer or Solutions Architect with a focus on Customer relations.

• Intermediate to advanced proficiency in Linux.

• Strong practical experience with the Linux command line for administration, troubleshooting, and operational tasks.

• Good knowledge in web hosting, firewalling, and web traffic management.

• Comfortable in a startup setting with a commitment to collective success.

• Willingness to take initiative on projects and issues, manage timelines, and oversee deliverables.

• Outstanding communication skills with the capability to build and sustain strong client and partner relationships.

• Proven ability to work collaboratively and across functions in a fast-paced, dynamic environment.

• Self-driven individual contributor who can also thrive as a team member.

• Strong analytical and problem-solving capabilities.

• Fluent in both English and Spanish.

🏝️ Benefits

• Fully remote work opportunity with a distributed team spanning Europe, APAC, and the Americas.

• Collaborate with experts in cybersecurity, infrastructure, and AI-driven innovation.

• Chance to make a direct impact on the protection and enhancement of millions of websites.

• Diverse and inclusive workplace culture.

• Paid position; compensation is based on experience and location.