Pre-Sales Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide support to the Sales team throughout the sales cycle by showcasing the functional and technical features and advantages of the Granicus platform suite.

• Aid in the development of existing accounts while also pursuing the acquisition of new client accounts.

• Conduct product demonstrations, pre-bid presentations, and demonstrations during the bid process.

• Assist in qualifying customer needs and analyzing pre-demo requirements.

• Support both functional and technical qualifications, acting as a liaison with internal teams.

• Create and maintain environments for demonstrations.

• Complete Security Questionnaires, Data Protection Impact Assessments, and other relevant sales documents.

• Plan, coordinate, and manage the processes and submissions for PQQ/RFP/Tender/Bid.

• Interpret questions and requirements outlined in bid documentation.

• Assist in the bid qualification and the go/no-go decision-making processes.

• Draft functional and technical responses for formal bids.

• Collaborate with sales, product, and support teams to maintain a repository of reusable response content.

• Contribute to written proposals when existing responses do not suffice.

• Ensure compliant and commercially viable bid delivery while adhering to deadlines.

• Participate in lessons-learned sessions to enhance demonstrations and bid responses.

• Generate reports and dashboards within the internal CRM system.

• Perform other assigned duties.

⛳️ Requirements

• Bachelor's Degree or equivalent professional experience.

• Experience in demonstrating software through standard demonstrations and customized proof of concept presentations.

• Proven experience in supporting bid responses.

• Skill in crafting compelling responses, including technical writing.

• Experience in creating reports and dashboards within an internal CRM system.

• A minimum of 2 years' experience in software demonstrations and supporting bid responses for a software provider (desirable).

• Knowledge of public sector systems and services (desirable).

• Familiarity with public sector procurement processes (desirable).

• Experience with Salesforce and Loopio (desirable).

• A proven record of successful software demonstrations.

• Ability to position products competitively to clients across all organizational levels.

• Capability to understand and explain technical concepts to non-technical audiences.

• Ability to translate technical and business requirements into actionable solutions.

• Exceptional written communication, presentation, and interpersonal skills.

• Experience in influencing client decision-making and direction.

• Strong time management skills with the ability to meet deadlines with minimal supervision.

• Proven experience in solutions and services, software demonstrations, and bid responses within a SaaS environment.

• Ability to manage multiple complex opportunities and stakeholders simultaneously.

• Strong understanding of internal governance procedures.

• Ability to work efficiently under pressure.

• Capability to create reports and dashboards for tracking and forecasting pipelines.

• Knowledge of Local Government, Central Government, or the broader public sector (preferable).

• Familiarity with CRM, E-forms, Web Portals, CMS, Engagement/Consultation Tools, or email communication tools (preferable).

• Responsible for maintaining the confidentiality, integrity, and availability of Granicus information assets.

• Accountable for ensuring the privacy of employee and customer data and for completing necessary privacy training.

🏝️ Benefits

• Flexible Time Off.

• Company-Wide Wellbeing Days (paid days off).

• Work From Home Reimbursement.

• Private healthcare benefits for you and your family.

• On-Demand Mental Health Support, including Headspace and other wellness tools.

• Fitness Reimbursement & Cycle Program.

• Paid Parental Leave for both birthing and non-birthing parents.

• Pension plan with contributions from the employer.

• Life & AD&D Insurance with 100% employer-paid coverage.

• Access to Online Learning Platforms.

• Competitive Salary & Bonuses.

• Employee Resource Groups.

• Remote-first work environment.

• Coffee with Mark sessions.

• Microsoft Teams communities centered on wellness, art, pets, family, parenting, and more.

• Special guest discussions addressing issues that impact employees.