Pre-Sales Caller

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive and oversee leads supplied by the company.

• Conduct outbound calls to truck drivers and owner-operators.

• Manage calls in a customer-oriented and professional manner.

• Effectively address inquiries and concerns.

• Collect information to create comprehensive profiles.

• Complete at least 8 profiles each day.

• Utilize CRM tools to monitor interactions and maintain precise records.

• Collaborate with the recruitment team for smooth lead transitions.

• Ensure that information gathered during calls is thorough and accurate.

• Respond to leads within 24 hours of receiving them.

• Keep CRM records accurate and up-to-date.

⛳️ Requirements

• Minimum of 1–2 years of experience in fast-paced outbound calling and B2C sales.

• Proficient in customer-focused call handling.

• Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms.

• Prior experience in the trucking or logistics sector is preferred.

• Exceptional verbal communication skills.

• Strong customer service and relationship-building abilities.

• Capability to confidently make outbound calls and engage potential candidates.

• Excellent organizational and time management skills.

• Ability to multitask and achieve daily targets.

• Attention to detail for precise profile creation.

• Capacity to work independently in a fast-paced setting.

• High school diploma or equivalent qualification.

• Additional training in sales or customer service is advantageous.

• Dependable internet and phone connection required.

• Flexibility to adjust to varying lead volumes and priorities.

• Proficient in managing daily call volumes effectively.

• Strong dedication to delivering a professional and customer-centric experience.

🏝️ Benefits

• Fully remote work arrangement.

• Reliable internet and phone connection required for remote work.